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“Decent quality but pricy”

Crab Restaurant Chaaya Tranz Hotel
Ranked #21 of 138 Restaurants in Hikkaduwa
Certificate of Excellence
Price range: US$7 - US$30
Cuisines: Seafood
More restaurant details
Restaurant details
Dining options: After-hours, Dinner, Lunch, Reservations
Description: Crab Restaurant located at the Lobby level, north wing of the Chaaya Tranz Hikkaduwa & open air restaurant with option of dining outdoor.
Reviewed 14 October 2013

Dinner for 2. We ordered seafood soups, crab and kingfish.

Pros: food quality, service, atmosphere.
Cons: price, food quantity

Thank bussion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaminda S, Resident Manager at Crab Restaurant Chaaya Tranz Hotel, responded to this reviewResponded 16 December 2013

Thank you for sharing your constructive feedback following your recent visit to our Restaurant. We sincerely regret the inconvenience caused & as you know high cost involve in maintaining high quality & standards. We hope you will continue to patronize us on your future visits to Sri Lanka, giving us the opportunity to indulge you in hospitality at its best.

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91 - 95 of 176 reviews

Reviewed 2 October 2013

Simply put, the best crab I've had second only to Gajalee in Bombay, India. We went as a big group of friends and spent the entire afternoon in this restaurant drinking beer and eating. There is a beach volleyball court outside the restaurant which you can try your hand at while your food arrives. The restaurant has both an air-conditioned and an open section; we sat in after our volleyball game in the heat. We wanted to gorge only on the crabs so ordered 3 different types of crab preparation - one pepper crab, and 2 which were local preparations (one in a yellow gravy with coconut milk and the second in a red gravy). CANNOT tell you just how delicious it all was. They're all served with white rice and the servings were sizeable for us. We polished every single crab leg off across all the three dishes. Each crab dish has enough crab in there for about 3 people.

    • Value
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1  Thank oncethegrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaminda S, Resident Manager at Crab Restaurant Chaaya Tranz Hotel, responded to this reviewResponded 15 December 2013

Thank you for your feedback following your recent visit to Crab Restaurant of Chaaya Tranz Hikkaduwa. We are delighted to know that you enjoyed our food & services. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

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Reviewed 29 September 2013

The Crab Restaurant is part of a huge spa hotel in the tourist resort of Hikkaduwa. Locals regard the gated hotel as a 5* establishment so it’s visited mainly by tourists.
The hotel’s modern, spacious and smart but nicely relaxed. The restaurant’s beach front and although we didn’t see much of a view because we arrived late, we could still hear the waves lapping over the snake hip sounds of a distant and fitting, cheesy cabaret.

As the name suggests, the restaurant specializes in seafood dishes. There’s a good choice of fresh shellfish and the prices are very reasonable. On the whole, the service, food and presentation were excellent however; on the advice of the waiter we ordered the chef’s special of curried crab as our main course and that was a mistake. We were served a pile of the dog end bits of crab leg that are the left overs from the main culinary crab event. There was no meat in the legs and although the soupy sauce was delicious the dish was really just a big hot mess of crab shell that was all hard work with no reward at the end of it.

We dined at The Crab out of season. We arrived without a dinner reservation, which wasn’t a problem even though the 150 rooms in the hotel were fully booked. Our meal was delicious, it was nearly perfect but the curried crab dish was a complete write off and seriously let the hotel down.

    • Value
    • Atmosphere
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    • Food
1  Thank portopunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaminda S, Resident Manager at Crab Restaurant Chaaya Tranz Hotel, responded to this reviewResponded 16 December 2013

Thank you for sharing your review on Trip Advisor following visit to us. We sincerely apologize for the unpleasant experience you had with us. We do take constructive feedback seriously and we sincerely regret that Crab Curry did not meet your expectations. Rest assured we will take necessary measures to rectify the issues highlighted. Thank you for taking time to write to us and we certainly hope to have you with us again.

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Reviewed 22 September 2013

We had baked Crab & Red Snapper which was very good. Highly recommended. Note portions not that big so one dish might not be enough.

Thank n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaminda S, Resident Manager at Crab Restaurant Chaaya Tranz Hotel, responded to this reviewResponded 15 December 2013

Thank you for your feedback following your experience at Crab Restaurant of Chaaya Tranz Hikkaduwa. It is a pleasure to note that you enjoyed at our restaurant. We eagerly look forward to having you with us again.

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Reviewed 22 September 2013

We had a meal in the restaurant during our stay at the hotel on the night of our anniversary. The experience from start to finish was exceptional. The Chef came out prior to ordering to go through the menu, and discuss our preference and pallet. A good professional standard for any 5* restaurant and the meal was delivered exactly as we ordered. I would highly recommend anyone in the area visiting the restaurant for seafood delight.

Thank toonfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaminda S, Resident Manager at Crab Restaurant Chaaya Tranz Hotel, responded to this reviewResponded 15 December 2013

Thank you for your feedback following your visit to Crab Restaurant of Chaaya Tranz Hikkaduwa. We are truly delighted to know that you enjoyed our warm hospitality. We eagerly look forward to having you with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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