We travelled with Mercury Direct, transfer took about a couple of hours as expected. Nice touch, the mini bus driver gave us bottles of water for the journey.
The reception is very well laid out and impressive, we were welcomed by the deputy manager and were given our room which was on the top floor with great sea views. The room was kept very clean and constantly stocked with tea, coffee and toiletries. No problem at all with the room, air con although a bit noisy did a fine job, only gripe is the shower was over the bath.
The food in the main restaurant varied between good and excellent, loads of choice most days. All staff in the restaurant were so friendly and helpful, we had a great laugh although some at our expense as Sri Lanka had just beaten England in the cricket.
The main bar was big with plenty of comfy seats, you can sit outside where there is more breeze. There was entertainent on every night despite it being low season and very few people around. The singers and bands were good but there is only so much of Lady in Red you can take night after night. Like the staff in the other areas the bar staff were so efficient and friendly, we never had to wait for a drink. There is a decent choice (no wine, unless you pay) and maybe the drinks were not as strong as some may want but we could not find fault.
The pool area and grounds were kept very clean, there were plenty of sunbeds to go around. There is music played around the pool which was a interesting mix of 'lift' music to quite modern dance stuff. The sea was rough given the time of year but the staff went out and picked up the litter the tide had brought in.
We upgraded the last 3 nights to the Presidential suite, huge sitting room with sofa, fabulous bedroom and bathroom and a hot tub on the balcony, well worth paying the extra for.
There are a few shops around the hotel and tuk tucks and a taxi always outside. There are loads of trips that can be bought from everyone from your rep, the man on the beach to the local shop owners. Spend about £1.50 and get the tuk tuk to Kalutara South station and take a train to either Gaul or Columbo, its about 45p each way. Despite the tuk tuk driver telling us we'd be robbed etc on the train (assume he wanted the business) its safe, very interesting and views of the coast are fantastic. Check the train times at reception before you go and remember not all of your fellow passengers do actually work in the Tangerine Beach!!
We felt sorry for the staff having to deal with the Russian guests, they were so rude. They tried to flout the restaurant dress code, took masses of food away with them and seemed solely on a mission to get drunk. They were not all inclusive so bought drinks from beach sellers and then sat on their balconies drinking the stuff. We witnessed two Russians having a full blown fight around 5pm one evening in the hotel grounds, one knocking the other clean out. Staff and guests should not have to watch this sort of behaviour.
An earlier review mentions a guy with a white car, we encountered him on our first day, its a Toyota and he is very pushy, be firm but polite and eventually he'll get sick and leave you alone (someone else who claims to work in the Tangerine)
There is a bit of building work going on but it didnt seem to bother anyone.
If we could make a suggestion it would be great to eat outside a lunchtime as part of the all inclusive. Sometimes you simply don't want to go up to the restaurant, maybe a BBQ and a bit salad etc could be put out around the pool bar. It would be a welcome change and maybe cost the hotel a bit less than using the big 'formal' restaurant.
This is our 3rd visit to Sri Lanka and we will go back, possibly staying at the Tangerine, its a nice place but its the staff who make it special.
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Travelbag, Expedia, Sunspot Tours, Booking.com, Travel Republic (UK), Southall Travel, Holiday Gems, Agoda, Hotels.com, getaroom.com, HotelsClick, Evoline ltd, 5viajes2012 S.L., Ebookers, HotelQuickly and Cancelon so you can book your Tangerine Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Tangerine Beach Kalutara
- Hotel Tangerine Beach
- Tangerine Beach Hotel Sri Lanka/Kalutara