We arrived late in the evening on 3rd May2014, after a very fast and informative drive from the airport from the taxi driver. On arrival at The Royal Palms we were met by smiling and very helpful bell boys, who carried our luggage to our room very efficiently. The cold and very refreshing towels was a really a lovely touch after the journey. The reception staff took us
through the all inclusive plan and gave us our wristbands. The room we had was spacious
and well furnished in old colonial style and blended in with what the Hotel tried to achieve. Breakfast in the morning was terrific, the food wholesome and plentiful, and the staff again smiling and wishing us "AYOBOWAN."
The downside was that the hotel was undergoing renovation, building work and refurbishment but disruption and noise was kept to the bare minimum, in fact sometimes we never even heard it.
The pool was huge and with the built in Jacuzzi and bubble spa and the pool bar a lot of time was spent there.
Now I must mention staff especially Mr.Elsworth, the resident manager.We had a small complaint about our mattress and I can honestly say he sorted it out in just one phone call. Any time we met him he had the time and decency to talk, share a laugh, kept us informed of what was going on around the hotel and on the outside. A very big THANK YOU Mr Elsworth.
The pool staff are fantastic, they supply you sunbeds and towels with the biggest smiles and always want to talk about anything and everything. When you meet them give them a good tip
and you will have a friend for the duration of your holiday.
All the staff should have a mention, the cooks & chefs who gave us different and interesting dishes every day and puddings to die for. Reception staff, Induha and all management and hospitality staff. THANK YOU ONE AND ALL.
Pam and myself (Steve) wish we could have stayed longer, but look forward to coming back
to the refurbished and renewed RPBH as soon as we possibly can and seeing all the friendly staff again. Please pass on our thanks.
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- Also Known As:
- Royal Palms Beach Kalutara
- Hotel Royal Palms Beach
- Royal Palms Beach Hotel Sri Lanka/Kalutara