We stayed here for one night on 15th October 2013 in room 711. We arrived at around 5pm after a long hot day visiting various tourist spots to find we had no hot water, no toilet roll in the room, the electricity kept going off and the room was very small. As it was only for one night, we put up with it. When we went to the restaurant, the staff were very abrupt and the food was not cooked properly, especially the chicken which still had blood inside. As we had a 6am start the next morning we decided to go to bed to get the night over with. In the morning we had hot water, but to top it off, the shower did not work!
All in all I would rate this hotel as less than 1 star, we can laugh about it now but would advise people to avoid it if possible.
- Official Description (provided by the hotel):
- Serene Garden Hotel is situated within 05 minutes drive from the city center and overlooking the serene Kandy Lake. Above all these things, something unique about Serene Garden Hotel: its ambiance is serene and the experience blends with the unique enchantment that Kandy serenely weaves in the mind of the foreign traveler, as it has done for centuries. From Serene Garden Hotel, it is 10 minutes drive to the Dalada Maligawa (The Temple of the Tooth) around the Kandy Lake. This hallowed temple is synonymous with the historic hill capital of Kandy; it is where the tooth relic of the Buddha is enshrined, enduring symbol of a nation’s sovereignty. ... more less
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