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“Wonderful New Year evening”

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Randholee Resort & Spa
Ranked #15 of 54 Hotels in Kandy
Certificate of Excellence
Sofia, Bulgaria
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wonderful New Year evening”
Reviewed 5 January 2012

We were in Randholee Hotel for New Year 2012.Nice place, friendly staff, nice view, well organized New Year evening, clean room, good food..The most interesting things are the messages on the door of the balcony * Beware monkeys!.Keep the door closed!* :))). The location of the hotel is on the top of the hill and you may go there with attractive Tuk-tuk car.

  • Stayed December 2011, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank delijska10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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409 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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English first
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 January 2012

We were lucky enough to be placed in a 3rd floor room (highest level) and were greeted with spectacular views over Kandy and the mountains beyond. We were treated to one of the best sunsets ever from our balcony, and the same view is provided from the infinity pool and most of the other rooms apparently.

The room was very nice though we received twin beds rather than a king. The facilities are ok, but There's no hairdryer and while there's shampoo, there's no conditioner so if it's important to you, bring your own. The bathroom extraction fan wasn't working and it smelt strongly of damp. When we pointed this out to staff they said 'we call you very shortly sir' and of course didn't.

The hotel is miles of tightly winding dirt road away from Kandy so you are pretty much restricted to eating the food provided by the hotel. The food is passable though nicely presented. The shame is that it is mostly western food on offer though a couple of curries are provided.

Dinner is served in a room of around 12-15 tables so it's not large. Not sure if we 'got lucky' but we were treated to dinner music provided by someone playing a mix of eastern and western elevator musac on a piccolo. It was a little ear-piercing and the staff should have realized that people were seating themselves as far from the musician as possible.

The 'kingfish with veggies' came with other seafood.. Kingfish was nice but the other seafood was awful and nowhere near fresh (kind of mushy).

Breakfast was ok for a 1 night stay and the selection was adequate though the quality could have been improved, particularly the coffee (which is excusable in Sri Lanka) and the tea (which isn't).

Overall, I'd suggest that this place is a good place to stay for perhaps a few days as the hotel itself is quite lovely. Any longer than a few days, and the service and food would probably ruin it for you.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Froggystyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 January 2012

This hotel is situated against the hills overlooking Kandy and some rooms have a beautiful view of the hills and Kandy .The Randholee has two computers with free internet access for their guests. Great way to stay in touch if you don't have your laptop with you. The grounds of the hotel is small, but it has pool with a panoramic view. There is only one restaurant and a bar. The reataurant serves a buffet style breakfast and has a set menu for dinner. The two nights I stayed here were thoroughly enjoyable. The staff is friendly and very helpful and the rooms and public areas are clean and well maintained.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank saartjie189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, Tamil Nadu, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2011

We had booked two garden view room and when we checked in we were given two rooms far from each other with no balcony/no views and when we asked why garden view room was not provided they simply said it is subject to availability, when we showed them the confirmation hotel voucher they said you have to ask your travel agent. The travel agent just escaped saying please adjust. we came for a holiday and why should we adjust and that too with two rooms so far from each other we suffered with our kids and old lady with us. after that the hotel manager tried to bargain with us saying he will return some money or he will not charge for the dinner etc., did we go there to save money or to eat free food. this is rediculous and they think the guest coming to their hotels are very cheap and they can be fooled easily.

Room Tip: pls double check whether they are going to give the same room which you have booked.
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  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank dilliramanMohanKumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhavnagar
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 November 2011

recently ,we 4 families booked Randholee resort,kandy in oct 2011 & boy ! we were mighty surprised. it is placed at a height and u get a beautiful view of the sorrounding.early in the morning,you can see clouds covering the city of Kandy below---breathtaking view ! excellent place to stay for a quiet holiday,only drawback is u need to have a vehicle at your disposal if you want to go and come to Kandy for food/shopping or you have to eat at the hotel restaurant. pool is nice too.

  • Stayed October 2011, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank travel_doc67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rajkot
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 November 2011

reached kandy after a long trip from colombo. first glimpse of hotel not good as you have to descend stairs to reach reception and front looks unimposing
but once you go down, it is thumbs up all the way.
excellent rooms, super view.sadly they only had a fixed buffet for dinner and no a-la carte so a big problem because of its far away location.
so go prepared with some food or snacks especially if you are a vegetarian or pick up something from the city.
breakfast was ok

Room Tip: choose any valley and pool facing room
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank takama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 November 2011

This was more than what I expected, rooms very spacious and beautifully decorated, almost all rooms with a balcony overlooking mountains, great views to start and make your day. Free Internet with good speed !! Nice breakfast and meals, the entertainment at the restaurant in the evenings, was very good too ! Nice pool over looking the mountains ! Away from the busy city centre yet a short drive away !

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank YTabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Randholee Resort & Spa

Property: Randholee Resort & Spa
Address: Heerassagala Rd | Bowalawaththa, Kandy, Sri Lanka (Formerly Randholee Luxury Resort)
Phone Number:
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Kandy
#8 Luxury Hotel in Kandy
Price Range (Based on Average Rates): £
Hotel Class:4 star — Randholee Resort & Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Randholee Resort & Spa is nestled in the beautiful Mount Pleasant range in Kandy, Sri Lanka. The panoramic view from our resort is about the best that one could experience in Kandy. Seclusion, space, and privacy-our resort offers all these, making it the ideal choice when visiting Kandy. Decked in Kandyan décor, our well-appointed rooms offer its own private balcony and spacious bathrooms equipped with luxury comforts for all visitors. ... more   less 
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Also Known As:
Randholee Luxury Hotel Kandy

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