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“A quaint resort with excellent hospitality from the MD to the reception staff.” 5 of 5 bubbles
Review of Randholee Resort & Spa

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Randholee Resort & Spa
Ranked #20 of 58 Hotels in Kandy
Certificate of Excellence
Petaling Jaya, Malaysia
1 review
“A quaint resort with excellent hospitality from the MD to the reception staff.”
5 of 5 bubbles Reviewed 28 February 2013

On the 6th of February, after a long day touring Kandy, we had a night haul at Ranholee Luxury Resort, a lovely resort with commendable customer service! Right from the beginning, we were contacted on the road to check if we were okay and to inquire on the unusual delay in checking in. We couldn't help but soak in as much of Kandy as we could as we were to spend only one night there, thus ended up checking in to the hotel really late that evening.

We were fortunate to have been given a warm welcome by the General Manager of the Resort, Mr. Sugath Rajapakse who was so gracious and offered us some tea and dessert while ensuring that everything was in order for us to get to our rooms as quick as possible given the timing.

The room was very clean and neatly presented with a lovely view from the balcony.

The next morning we had breakfast and were fortunate to have Mr. Rajapakse give us a small tour around the resort and it was amazing to see how passionate he was about the resort and its future plans. We truly regretted not being able to spend as much time at this resort :-(

I would strongly recommend this resort to anyone who heads to Kandy and would like a comfortable, rightly priced and people friendly place. I know I will return and hopefully stay a little longer next time :-)

I sincerely wish Mr. Rajapakse and his team at Randholee the very best! :-)

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gayathri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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394 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
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English first
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 February 2013 via mobile

Über quiet hotel up the hillside from Kandy. Big rooms, with great views (select hillside) and good bathrooms - albeit a bit basic by western standards.

Has great views, but not a simple trip without a driver. Cost 800 Rupees for an evening tuk tuk from the centre of Kandy, and took about 20 minutes. 1000 (without a barter) from Chilled Garden Bar and Restaurant.

I'd say its nice for a couple of nights as a couple, and longer as a family.

Stayed February 2013, travelled as a couple
Helpful?
Thank Ffatso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 February 2013

You must make sure you stay in the hillside rooms the views are great. We had been booked into a garden view room and on our second morning we noticed there were vacant hillside rooms and so we arranged a move; well worth the extra! The hotel feels luxurious; the small size makes it seem more intimate. The restaurant was very good for both dinner and breakfast. The staff were very friendly and efficient which made your stay there comfortable. The bathrooms were clean and pristine although you needed to be fairly agile to get into the shower which was in the bath and screened off. A step was provided to get in and out but you needed to be careful. Describing itself as a luxury resort meant the price of the buffet was the highest we paid in Sri Lanka and the laundry prices were high in comparison to the other hotels we stayed in. Overall a good hotel in a lovely location.

Room Tip: Hillside Room is a must.
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  • Stayed February 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marbella, Spain
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 16 February 2013

Nice Small hotel far from Kandy center.
The superior rooms are big and well appointed but best of all have a beautiful balcony overlooking the swimming pool and the valley.
Breakfast and dinner a little scarce.
All in all good stay and very kind service.

Room Tip: It is worth paying the extra 10 USD a night for the the Deluxe room for the wonderful balcony.
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  • Stayed February 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ignacio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 February 2013

An outstanding hotel by any standard, with great views over Kandy. The food was some of the best we tasted in Sri Lanka, the staff were very friendly and helpful. Quiet and tidy, will stay there again when in Kandy.

  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 2 February 2013

This place got a nice panoramic view of the Hunnasgiriya beautiful scenery. Hotel is suits for Honeymooners because of its so calm and quiet . Small luxury hotel clean and tidy. You can get a cool swim in small pool as well as a good relaxation near the pool lay down chairs

Room Tip: Hunnasgiriya view rooms are the best.
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  • Stayed August 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rajasekara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alyth
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 31 January 2013

Overall we stayed in 4 hotels in Sri Lanka from 21st to 29 Jan 2013 and this hotel was without the doubt the best. It starts the moment you walk through the door - the staff and management are brilliant & we cannot thank them enough for our stay, the views from the hotel are breath taking, youi have to see them to believe them....the room we had was just wonderful and overall this hotel out stripped our expectation. If, and hopefully when, we go back to Sri Lanka this would be our hotel of choice.

The food was also great and the best we had during our 10 day stay we had no issues - they also have a fantastic gym and it is well worth a visit.

Our only regret is that we only stayed 2 days –congratulations to all the staff and management for making our stay so memorable

Visit this hotel – you will not be disappointed – it just brilliant

Room Tip: ask for a room with a view and you will be not be disappointed
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank susanrAlyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Randholee Resort & Spa

Property: Randholee Resort & Spa
Address: Heerassagala Rd | Bowalawaththa, Kandy, Sri Lanka (Formerly Randholee Luxury Resort)
Phone Number:
Region: Sri Lanka > Central Province > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Kandy
#9 Luxury Hotel in Kandy
Price Range (Based on Average Rates): £
Hotel Class:4 star — Randholee Resort & Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Randholee Resort & Spa is nestled in the beautiful Mount Pleasant range in Kandy, Sri Lanka. The panoramic view from our resort is about the best that one could experience in Kandy. Seclusion, space, and privacy-our resort offers all these, making it the ideal choice when visiting Kandy. Decked in Kandyan décor, our well-appointed rooms offer its own private balcony and spacious bathrooms equipped with luxury comforts for all visitors. ... more   less 
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Also Known As:
Randholee Luxury Hotel Kandy

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