Neither a hotel nor a villa. The absent owner made it impossible to correct some of the issues (TV, hot water, transportation) because she wasn't around and the gardener should not be required to know electronics work (and he certainly didn't). Both the helper and owner blamed their problems on monkeys.(TV) The room was basic with a poor A/C that had a poorly controlled fan (on 45 seconds, off 20 seconds, on 60 seconds, off 2 minutes, ...) with limited amenities. Per the instructions, if you want your room cleaned, leave the key with the desk. I did such and there wasn't a sign of anyone in the room. While the people there were very nice, they are extremely incompetent in their job which lies directly on the owner. The other issue that bothered me a bit was there were multiple rooms and only 2 were occupied so why did you put them nest to each other with a shared balcony??? Early morning noise is a problem.
Sri Lanka is a developing country and as friendly as this place was, I'd certainly pass because a room for $50/nt without any extras is too much.
- Official Description (provided by the hotel):
- Villa 49 is a private and luxurious home away from home situated centrally beside the lake in the heart of Kandy city. Our tranquil environment allows our guests to relax while enjoying exceptional personalized service. Step outside of the residence and you are beside the lake within a 10 minute walk to the Temple of the Tooth and the center of the city. It is also a Sri Lanka Tourist Board approved property. ... more less
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