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“Average place”

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Mahaweli Reach Hotel
Ranked #9 of 55 Hotels in Kandy
Certificate of Excellence
coimbatore
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Average place”
Reviewed 3 October 2013

An average place considering its location,evening filled with Mosquitos from the river ,and we were chased by mosquito killing smoke sprayed in the evening ,the evening drink I hadinsects falling into my wine .the rooms very spacious and great free wifi .no view from first floor only parking cars and drainage the other side .biggest disadvantage your bathroom ventilation is open to corridor .lot of noise people walki g up and down .the only saving grace for this place great service from the staff cannot beat that .otherwise I packed my bags after one night and left the hotel bad choice for relaxing .

Room Tip: Not prefer this place for relaxing holiday may be for food .
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank karthickCoimbatore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review, 14 October 2013
Greetings from Mahaweli Reach !
Many thanks for your comments.
We value your feedback as it will assist us in improving our facilities & services as our aim is to set high performance standards .
Look forward to welcoming you to Mahaweli Reach !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,017 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
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london
Level 4 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 September 2013

We had a very enjoyable stay at this hotel. We had a magnificent room overlooking both the pool area and the river. The room was spacious and very quiet. We enjoyed watching the bats from our bedroom as the sun set. The staff are attentive and the rooms were exceptionally clean.

The food was also excellent and we went for the buffet dinner twice along with breakfast. The cocktails were of good quality.

We would recommend that you AVOID the spa. The spa falls far short of the standards which we would expect of a 5* hotel and is the quality of something we would expect of someone offering 'massage' in the back room of their home.

I do not believe the staff know how to properly massage, nor do I believe that they actually care about their customers. After attending for a 'massage' (which was basically just a 'rub down' with oil) I complained to the management and was offered a complimentary massage by a different masseur. I attended the 'spa' the next day and was made to feel humiliated by the staff, because I had the audacity to complain, who laughed at me whilst supposedly massaging. I left crying. This was a disappointing end to an otherwise very enjoyable stay.

Room Tip: Ask for a room which overlooks the river.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marysas93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review, 16 September 2013
Greetings from Mahaweli Reach !

Many thanks for your comments.

Glad that you enjoyed your stay with us & value your feedback as it will assist us in improving our service as our aim is to set high performance standards .

Look forward to welcoming you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
Level 5 Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 September 2013

We have stayed at the Mahaweli Reach hotel 6 times over the last 10 years and it has always been a pleasure. The staff are attentive and pleasant and can be called upon to help in all situations from flowers for birthdays, cakes for special occasions etc.. The rooms are spacious and have a great old world feel with modern conveniences. We always feel special when we visit the hotel. It is not far from the centre of Kandy, but not walkable. The pool is excellent.

Room Tip: Riverside rooms are a little more but well worth it.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbcorpe-travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review, 14 September 2013
Greetings from Mahaweli Reach !

Many thanks for your valued comments.

Glad that you enjoyed your stay with us & look forward to welcoming you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2013

That was superb hotel but the entrence road to the hotel was not good. Reception and pool was very good and hotel staff was very cooperative. But there was too much sounds of temple in the morning that was not good

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Syed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review, 10 September 2013
Greetings from Mahaweli Reach !
Many thanks for your valued comments.
Glad that you liked our Hotel & look forward to welcoming you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level 5 Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 September 2013

We decided to go for dinner at this large hotel opposite our boutique hotel on our first night in Kandy. We had arrived on a Poya day and thought that we stood more chance of enjoying a glass of wine with dinner here. We were wrong! We were able to have a bottle of wine so long as we were willing to have it decanted into a teapot and drink from teacups. We were really not that bothered to go to that extreme so declined. We opted to have the buffet and it was pleasant.
There were lots of different cuisines to choose from and stations to cook to order. Gave you the option to have a la carte should you wish.

Room Tip: not applicable
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Tashabegood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 September 2013

Food quality is not great, especially vegetarian options. The chefs are also quite disappointing since they were not sure of which items on the menu contained eggs or not. The rooms though are very spacious and comfortable. The gardens in the hotel are quite nice. They could improve greatly on the food quality. There is not much to do in Kandy though except for the botanical gardens.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HShah99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review, 7 September 2013
Greetings from Mahaweli Reach !
Thank you for your comments. We value your feedback as it will assist us in improving our service as our aim is to set high performance standards .
Looking forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

I stayed at the hotel for a total of 2 nights and it was one of the best hotel in my trip we reach the hotel at 8pm and the Check in time was excellent we got the room in within 2 mints. The food at the restaurant is very good

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruqaya75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review, 7 September 2013
Greetings from Mahaweli Reach !
Many thanks for your valued comments.
Glad that you enjoyed your stay with us & look forward to welcoming you back !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mahaweli Reach Hotel

Property: Mahaweli Reach Hotel
Address: 35 PBA Weerakoon Mawatha, Kandy 20000, Sri Lanka
Phone Number:
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in Kandy
#4 Luxury Hotel in Kandy
#10 Romantic Hotel in Kandy
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mahaweli Reach Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Located along the banks of Mahaweli River, Mahaweli Reach Hotel offers 5-star accommodations with rolling mountains as a backdrop. It features a large outdoor pool, Ayurvedic center fitness facilities. Featuring private balconies, air conditioned rooms open out to stunning views of tropical greenery. They are equipped with classic wood furnishings and floors as well as cable TV. Guests can enjoy relaxing Ayurvedic massages after active workouts at the tennis courts. The hotel also provides bike rental, water sports and business facilities. Hearty meals featuring Sri Lankan specialties are served at the restaurant, which also features live entertainment. Hotel Mahaweli Reach is a 30-minute drive from Victoria Golf Course and about a 3 hour drive from Colombo International Airport. We speak your language! ... more   less 
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Also Known As:
Mahaweli Reach Kandy
Hotel Mahaweli Reach

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