The hotel is beautiful and very "colonial" the rooms very large and spacious and well equipped. The grounds and pool facilities also beautiful. Dining was good with a good choice of food, the fresh cooked desserts of banana fritters or caramelised bananas were divine!
A few improvements would make this hotel perfect, - service was a little lacklustre and slow, there seemed to be confusion over where beverages and services I.e. laundry could be signed to the room account, on several occasions we were asked to pay upfront in cash - after several complaints and an apology from the manager we were allowed to sign things to the room.
The bathroom ventilation window could not be closed, which allowed insects to fly in,and one other minor complaint we were charged for an item that we did not have from the mini bar ( it was not there in the first place) but it was just easier to pay for it than to try and make the staff understand that we didn't actually have it.
All in all we did enjoy staying at this hotel and would stay again once staff have been fully trained.
- Official Description (provided by the hotel):
- Located along the banks of Mahaweli River, Mahaweli Reach Hotel offers 5-star accommodations with rolling mountains as a backdrop. It features a large outdoor pool, Ayurvedic center fitness facilities. Featuring private balconies, air conditioned rooms open out to stunning views of tropical greenery. They are equipped with classic wood furnishings and floors as well as cable TV. Guests can enjoy relaxing Ayurvedic massages after active workouts at the tennis courts. The hotel also provides bike rental, water sports and business facilities. Hearty meals featuring Sri Lankan specialties are served at the restaurant, which also features live entertainment. Hotel Mahaweli Reach is a 30-minute drive from Victoria Golf Course and about a 3 hour drive from Colombo International Airport. We speak your language! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Priceline, Odigeo, Southall Travel, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Mahaweli Reach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mahaweli Reach Kandy
- Hotel Mahaweli Reach