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“Lovely stay at Sweet Cinnamon!”
Review of Sweet Cinnamon

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Sweet Cinnamon
Ranked #12 of 369 Speciality Lodging in Kandy
Certificate of Excellence
Reviewed 25 May 2014

Amazing food - particularly the breakfasts! The team were very welcoming and attentive. The rooms and all areas were clean with lovely flowers around the place. The location is very tranquil and relaxing - a bit further out of Kandy town but fine with a 3-wheeler / tuk tuk or short car ride. We had a lovely tour around the garden where many fruits and herbs are grown and lots of care taken. We recommend a stay at Sweet Cinnamon!!

  • Stayed: April 2014, travelled as a couple
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1  Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 - 68 of 118 reviews

Reviewed 20 May 2014

We stayed for two nights in May 2014. We had two rooms to accommodate 3 adults and 2 children. The rooms were lovely and clean. Staff were extremely nice and helpful. We arrived in the early evening and they were able to provide a meal for us all at short notice which was great as the children were tired. Showed the children around the garden, cutting open coconuts and offering the children a variety of fruits and herbs to taste. The place is away from the hustle and bustle and a bit difficult to find but great if you want some peace and quiet. Nice lounge area to sit and have a cup of tea and a great patio to have breakfast in the sun.

  • Stayed: May 2014, travelled with family
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Thank Cannon75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

We booked a stay in Sweet Cinnamon Kandy last February for our 1st wedding anniversary. Based on the photos and the price (315 $ for 3 nights), I was under the impression that it was something but found out that it's not what we expected. The person in charge "Priyan" met us and he completely understood the situation. He promised us that he will process us a refund for at least half of what we paid. We were supposed to pay when we arrive at the place but they took the money 1 week before!!
Now after more than 2 months, few emails and some international calls .. we didn't receive the refund! Why would you promise something that you will not do it?! And why did you keep insisting that you will refund the money every time I called??
A very bad experience and a horrible customer service and communication! Thanks a lot!

Stayed: February 2014, travelled as a couple
2  Thank Ahmed_Yaqub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Stayed for two nights in this place in March.
It is not a typical hotel, but more of a family run place.
But that was not a problem since the room was nice and large and the staff was very friendly. Also we would highly recommend the food in this place - the breakfast and dinners we had were very fresh and tasted exactly like home cooked.
One negative is that the gardens have not been landscaped and there is no place to sit around - so while they have a lot of space, it felt a bit like being in the wild.
But net net i would give it 4 out of 5.

  • Stayed: March 2014, travelled with family
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1  Thank 1976indian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

I stayed in Feb 2014 and will definitely return next time I am in Kandy. The service is incredible, the staff are very helpful and knowledgeable. The rooms are clean, spacious and well presented. The area is very quiet. The food is delicious and generous. Fantastic!

  • Stayed: February 2014, travelled solo
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2  Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

After staying here for two nights at the beginning of February I have to say that I cannot understand the glowing reviews it gets on TripAdvisor. The owner and his wife were away at the time of our stay but I do not think that this should be used as an excuse for what I thought was a very unsatisfactory stay.
On the positive side, Sweet cinnamon is a very nice guesthouse with clean and comfortable rooms. Also, it is in a quiet and peaceful location away from the hustle and bustle of the centre of Kandy.
However,
1. Contrary to what it says on the Booking.com web page, Sweet Cinnamon does not have a restaurant. They serve dinner on request.
2. The dinner we ordered was very poor and over priced. We were not offered any choice and got a very basic one course meal of curry and rice for which we were charged $10 per person. I asked if there was any dessert and was told that they only had ice cream - for which I was charged an extra $3 I was charged a further $2 for a cup of tea. That come to nearly 2,000 Sri Lankan Rupees which made it both the most expensive and the worst meal I had throughout my 2 weeks in Sri Lanka!
3.For Breakfast we got cold waffles, cold fried egg and cold fried sausages. It was the worst breakfast we had during our stay in Sri Lanka
4. The accommodation Sweet cinnamon suggested for our driver was awful. (He told us that the place rented rooms by the hour!)
4. The staff could speak hardly any English
5.Rooms were only made up 'on request'
6.Before travelling I received confirmation that I could settle my bill by MasterCard. However, on the morning of my departure, I was told that I had to pay in cash. The result was that I had to make an unscheduled trip into Kandy to find an ATM.

7.We paid $105 a night for a room in Sweet Cinnamon which made it the most expensive of the four guesthouses we stayed at during our 2 week stay. Overall,it was the worst and I think it was very overpriced.

  • Stayed: February 2014, travelled as a couple
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2  Thank Wilfred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

We recently stayed at Sweet Cinnamon for 3 nights and really fell in love with the place. We arrived early after a long flight and train ride to be greeted with a very welcome cup of tea and fabulous carrot cake. Our room was made available immediately and it was heaven! So thoughtfully laid out with flower petals on the four poster bed and a huge dressing area and bathroom. All little touches such as toothbrushes , toothpaste and razors provided. The seating area outside was perfect and just so relaxing set beside their well maintained garden. We were shown the source garden including cinnamon, spices, pepper and all the fruit trees. The Botannical Gardens were lovely with quite a few shady paths, well maintained and hundreds of very noisy fruit bats in the trees. Only 300 LkR tuktuk ride. We also visited the War Cemetry and were given an excellent tour there by the head gardener who knew so much about every one of the graves. Very interesting and he told some very funny stories too. The Temple of the Tooth was well worth the visit straight after the Kandyan dancing which takes place at 5pm. We also visited the Tea Museum. We had dinner at Sweet Cinnamon on two of the evenings and both meals were delicious. Breakfasts were huge but we particularly liked the Sri Lankan breakfast that they cooked upon request. This was the first stop on our mini tour of Sri Lanka and I think we will definitely find it hard to beat all round.

Stayed: January 2014, travelled as a couple
Thank SuzyCruisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sweet Cinnamon

Address: 198/11 George E de Silva Mwt, Kandy 0, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 369 Speciality Lodging in Kandy
Price Range: £77 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sweet Cinnamon 3*
Number of rooms: 6
Official Description (provided by the hotel):
We are a Boutique Hotel featuring 6 elegant guest rooms and suites. Situated within the city limits of the historic Kandy Town and set amongst lushly planted gardens and a private natural forest,Sweet Cinnamon is an ideal location for corporate and leisure guests.At sweet Cinnamon its all about you. You can start the day by having a relaxing read of the daily newspaper while enjoying a freshly brewed cup of aromatic Sri Lankan tea followed by a hearty breakfast. .Take relaxing stroll in the garden or enjoy your music via the iPod docking station in your room. If you like bird watching you are sure to be amazed by the variety. We still are.We also have a extensive collection of spices, from the world famous Ceylon Cinnamon to nutmeg.Take care of your body and spirit indulge in a rejuvenating massage at the Ayurvedic Spa or visit the Yoga and Meditation center. A treat sure to de-stress and recharge you. As evening tea time rolls by soak in the tranquility of nature while enjoying a complimentary freshly baked Signature Cinnamon roll with a pot of tea in our well-appointed lounge with garden views.. ... more   less 
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