Two other hotels we checked were completely full and we chanced upon this hotel quite by luck. The staff at the desk were very courteous and helpful and we were given a room immediately. The room was spacious with a high ceiling and basic and the mosquito net over the bed came in handy. The decor is very simple in the room. The bathroom was clean but could do with some new shower curtains. The lobby was very festive and nicely decorated. Breakfast was not included in the room rate. But when we had asked for some hot milk, the service was prompt. Quite close to the Kandy Lake, this place is in a great location. I would recommend this place for its service and location.