The rooms are very nice except for the very flimsy blanket which looked like a table cloth. The breakfast was decent and the mother of the owner was friendly. One of the staff who was there during our one night stay was a little mediocre in helping us find a taxi though. She said she'll call the manager and we waited for hours. Finally, my husband talked to the mother of the owner to call her son (the manager) to see if they could book us a taxi from Kandy to Ella. Now they said taxi would cost us 13,000 LKR (around $108 USD) for non-airconditioned car and 16,000 LKR for airconditioned car (around $130) which is really, really ridiculous. It didn't even include any tour. We were wondering why they would put a sign that says 35 LKR/km. They said it's old info and they just forgot to take it down. My husband insisted to get the Nano Taxi advertised for 4000 LKR to Nuwara Eliya. In the end, we ended up paying 6,600 (and tipped the driver 1,900 LKR for his honesty and good service) from Kandy to Nuwara Eliya, a lot cheaper than what they quoted us! I suggest book your tour elsewhere. The hotel is a rip off when it comes to arranging a taxi service. Also the staff had to turn off the wifi because of the thunder and lightning which we understood but forgot to turn it back on. We had to approach the staff several times and they don't seem to care so again, we approached the mother of the owner to turn in back on.
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