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“Almost perfect”
Review of Elephant Stables

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Elephant Stables
Ranked #3 of 54 Hotels in Kandy
Certificate of Excellence
Utrecht, The Netherlands
Level Contributor
192 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Almost perfect”
Reviewed 16 March 2014

Normally we would take a bigger hotel of some reliable chain. But in Kandy they all seemed a bit tiered. So we decided to book the Elephant Stables. We were a bit worried about the quit aggressive reaction of guest relations on negative feedback. But we ended up in a very relaxing boutique hotel with extremely kind and helpful staff. Imagine a luxury modern villa with only 6 rooms somewhere in the French Provence. You would pay a lot of money. Here it is still affordable. Absolutely four stars plus.

We booked the Pepper Room. A fresh modern room above the 'living room'. Spacious with a large balcony. Free wifi. Good quality four poster bed with mosquito net. Modern spacious bathroom (big shower / no bath). A few details we disliked, but did not really bother us:
- Low water pressure from the shower (boiler system).
- No curtains, only transparent shades (felt a bit indiscreet).
- Space next to the entry door was open (sounds from the living room freely enter the room and visa versa; if you leave the key in the door, you can open the door from the inside; we blocked it with pillows)

There could be more beds at the pool, but the pool itself is just great and nicely hot. Lunch snacks are available at the pool, but do not order the hamburger if you expect a hamburger (strange pressed meat patties). The quality of the food shows in the evening when chef Indika prepares you a lovely curry or other (western) dish. We liked to talk to him and he was very well prepared to anticipate on personal preferences.

Our personal 'butler' was Pathum. Serving dinner, serving breakfast, serving our room. Sometimes it feels as if he does not always understand those crazy tourists. It may even look if he waits at the table to get a tip, but we think this is just a misunderstanding by some guests. We felt great sympathy for Pathum. For us he was the star member of the staff.

For three days we felt completely free and relaxed. We enjoyed a true feel of vacation.
There is a lot of staff, but they were never standing in our way. No complaints from our driver concerning his accommodation either.

Location is close to Kandy. You need transport (your own driver or a local tuk-tuk). But would you really want to stay at the city centre of this hectic city or would you like to enjoy a nice garden with plenty off exotic birds?

Yes, before leaving the hotel you will have to pay. Try to settle the bill the evening before. It can take some time. During the process though, manager Nalaka is very willing to give you all kinds of useful travel tips.

Room Tip: Any room, but book well in advance
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank KeesE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 18 March 2014
Dear Guest,

Many thanks for your feedback and it's our pleasure to know that you had a fantastic time in Elephant Stables.I would also like to mention that the one or two 'strong' replies we have put previously were actually in reaction to extremely aggressive clients. However, we would like to thank you so much for helping to put the record straight about our wonderful, dedicated staff. It certainly encouraged them a lot.

We will also look at the minor points you mention about your room and make sure these are rectified immediately. We look forward to receiving you in Elephant Stables soon.
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501 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (110)
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English first
San Francisco, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 March 2014

We stayed here for 3 nights during our honeymoon in Sri Lanka, and highly recommend Elephant Stables to anyone looking for a classy, top-notch but personable place to stay in Kandy. The food was excellent (breakfast specially - the coconut pancakes and egg hoppers were winners). Beautifully furnished room and excellent, up to date bathrooms. The surroundings are absolutely stunning, with the lawns and pools set amid a backdrop of the beautify green hills of Kandy. Staff was all very friendly and helpful throughout our stay. After the hours of driving that came with our daily sightseeing trips (pretty standard in SL), we loved coming back to the serenity and peace of Elephant Stables every evening.

We did think a few things were a bit steeply priced (wine and laundry came with a bit of a sticker shock!), but perhaps that is what is needed to keep a slightly smaller hotel profitable.

Definitely not for budget travelers, but a lovely and one-of-a-kind hotel nonetheless.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Yatri1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 17 March 2014
Dear Yatri,

We are humbly happy to understand that your special day became more special because of Elephant Stables. Chef is very happy to know that you loved his food . We agree that the laundry fee is slightly high as we still do not own our in-house laundry service. thus we use the services of another 5 star hotel. However, we hope the services we provide will improve soon along with the growing popularity among travelers to Kandy.
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Hong Kong, China
Level Contributor
3 reviews
Reviewed 12 March 2014

My wife & I stayed just a few days ago as part of our honeymoon and the place absolutely confirmed why it is so highly rated here. We stayed in the Vanilla suite which was included a huge main room, spare room potentially for kids and a great view over the pool and into Kandy. As a new place all the fixtures were brand new and the whole decor of the place was extremely cool, bringing together both colonial style (as if being in someone's house), Sri Lankan antiques and old tourist posters as well as a very modern design. It was also a great getaway from the busy city. The service was also superb - friendly and extremely attentive whilst the food was some of the best we had in Sri Lanka - 10 curry meal was incredible. With only 8 rooms or so, I would book early especially as this place gains a fantastic well deserved reputation.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Ollie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 17 March 2014
Dear Guest,

We are delighted to know that we achieved to make your stay truly wonderful and memorable. We look forward to receiving you again. Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 March 2014

Very nice guest house with a small number of rooms. Facilities are great, the food is outstanding and the staff is extremely nice, I loved everything about that place. Awesome end to end experience overall. I strongly recommend, so much better than large hotels.
The only down side is possibly the manager who should learn to smile and to genuinely care about customers rather being stuck behind his PC.

Room Tip: All are good
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank VINCENT F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 11 March 2014
Dear Mr. Vincent,

Thank you very much for the constructive criticism. We will certainly work on the areas which can be improved in order to lead our property to the no. 01 place in Kandy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 March 2014

We can't rate this hotel highly enough - it's absolutely gorgeous. Beautiful room, incredible bathroom, delicious food served in our own private area in the grounds of the hotel over looking the knuckles mountains. It's a MUST for anyone travelling near Kandy.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank LCJones82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 11 March 2014
Dear Mr. Jones,

It's a great pleasure to understand that you are very happy with your stay at Elephant Stables. Your comment highly encourages the staff and we are looking forward to seeing you soon again in Elephant Stables.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drammen, Norway
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

Stayed at the Elephant stables for 2 nights and me and my family can really recommend this hotel. We are a family of 5 and stayed there together with another family of 5. So totally we were 4 adults and 6 children. The hotel staff was incredible nice to us, and we got a warm welcome. We slept in the cottage suite. It was great. Almost new with everything you need. The food at the stables is very good. I really recommend the prawns with mango salat as a starter. The best praws ever.......breakfast is also good. The kids loved the pancakes.
The manager fix transport and guide to a fair price, so don't bother fixing that yourself.

Room Tip: Can recommend the cottage suite, brand new place with good ac and 10 m to pool. quiet cause it is si...
See more room tips
  • Stayed March 2014, travelled with family
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Helpful?
Thank dagern74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 5 March 2014
Dear Guest,

We are happy that your family loved the place and the food at Elephant Stables. As you correctly said, we take every effort to keep the kids happy and unharmed in the property unlike many hotels in the country. Hence, we notice a trend of getting a large number of family bookings to our property. We hope you will visit us again with your kids again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 March 2014

We were in Kandy for one night only and were delighted that we chose the Elephant Stables as our hotel. A little off the beaten track, the location was fine for us - we were not that taken with Kandy as a town - but the staff, service and food at Elephant Stables - allied to the view - made it a great stopover. I would have to mention the bedroom and shower room, which are truly outstanding, and the new rooms, which I would thoroughly recommend, each have a really spacious balcony. Definitely recommended.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inoka-Karunananda, Guest Relations Manager at Elephant Stables, responded to this review, 5 March 2014
Dear Tony,

It's a pleasure to know that you had a great time in Elephant Stables. We hope you will recommend the place to your friends too and visit us again. cheers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elephant Stables

Property: Elephant Stables
Address: 46 Nittawela Road, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 54 Hotels in Kandy
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Elephant Stables 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
The Elephant Stables is a beautiful colonial era bungalow on a hill overlooking Kandy city that has been converted into a luxurious boutique hotel offering elegant colonial style living in Sri Lanka. It features a unique blend of original mid-century furniture with modern chic interiors with an exceptional level of personalized service. ... more   less 
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