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“Great value for money”
Review of Hotel Suisse

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Hotel Suisse
Ranked #14 of 54 Hotels in Kandy
Dubai, United Arab Emirates
Level Contributor
2 reviews
“Great value for money”
Reviewed 7 February 2012

It was fantastic, our room was clean, bed sheets were clean, towels were clean, friendly staff,
You can't go wrong with this hotel.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spoil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
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English first
Karachi, Pakistan
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 January 2012

We got a refreshing pink guava juice on our arrival. The staff were friendly and always helpful. (Though one of the bellboys was overly friendly in a sycophantic way, didn't really listen when we asked him to wait before entering the room to collect our luggage when we were about to leave, and made it rather evident that the tip he got was below his expectation.)

The room was clean and comfortable (even though it was quite cold and wet outdoors). However, the fridge (minibar) did not work and the flush in the bathroom kept getting stuck.

They were a little stingy with the toiletries (a single small bottle of shampoo, shower gel etc for two persons over two nights) but the conditioner was the best I've used in a hotel.

Wi-Fi is free and meant to be available in the bar area only, but we managed to get good enough signal strength in our room.

This hotel is situated on the lake on the side opposite to the Temple of the Tooth Relic. However the road outside the hotel is a main road with two way-traffic and is dark at night. This made it difficult to go out for dinner (particularly since it rained throughout our stay), so we had the set course dinner the first night. The meal was beautifully presented with four generously-sized courses, though the grilled fish was very dry. (However, this seemed to be a problem throughout Sri Lanka and the Maldives. Tuna and seer fish do not seem to grill well.) The restaurant was spacious but a little too dimly-lit at night, the table decorations were a little dated and gaudy and the wooden floor mad a lot of noise when the staff walked briskly over it. The serving staff were very friendly and efficient though, and breakfast was very good both days. (The banana bread and Danish pastries were particularly good, and I liked the fact that you could get pineapple, papaya or guava freshly squeezed into juice.)

On the whole, a good place to stay.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank mreza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 January 2012

One of the oldest hotels in Kandy a short walk or tuk tuk ride from the centre. Good large rooms with balconies, very comfortable, everything worked. Vast restaurant with buffets, on-site taxi service offered, couldn't really fault it.

Room Tip: Those at the front will have a lake view
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  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank Polothecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 January 2012

We were fortunate enough to stay in this beautiful hotel which had old world charm.Rooms were spacious ,airy and very well maintained. Staff was courtious and efficient. I think this hotel probably has best location---- its walking distance from Famous temple of tooth relic and hotel is facing lake which makes much easier should you decide to go for walks in morning/evening.

Room Tip: ask for room facing lake
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  • Stayed December 2011, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caspru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 December 2011

The Hotel is situated just across the lake in central Kandy. If you stay in the old wing the rooms are really big. The colonial decor has a charm of its own. Good value for money. Friendly staff and comfortable rooms. The food is reasonably good.The only problem was no wi-fi in the rooms, so if you use internet you will have to take your laptop to the lounge bar to get wi-fi.

Overall a decent place.

Room Tip: Choose a room in the old wing to get really spacious rooms.
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  • Stayed December 2011, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank golfguroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 November 2011

I just been there and the hotel is ok while the city is not; you can stay in other cities which much better

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bahar973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
194 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 15 November 2011

Hotel Suisse is well placed on the lake, a stones throw (or tuk-tuk ride) from the centre of Kandy. I had a nice stay here.
My room was spacious, with a high ceiling and a nice balcony area. The hotel itself is a pleasant building, the bar service was prompt, and the breakfasts good (thanks especially to the omelette chef).Wifi is available, allegedly in reception and the bar area, though I only succeeded in the bar, and this didn't seem to come as a surprise to staff.
The hotel has 4 floors, but the lift only goes to the third. My room was 416, which involved a lift to the third floor followed by a walk to the back of the hotel, a flight of stairs and along a corridor. Perhaps some would feel that the views from being higher up compensate for this, but I would suggest the third floor would be better.
There is an Ayurvedic area between the hotel and its (nice) swimming pool. This is cramped, a bit dingy and with privacy only maintained by a frequently moving curtain. The massage is not a relaxing experience.
Overall a good hotel, though the Queens hotel is in a better location, and looked good to me from the outside,

Room Tip: Avoid 4th floor.
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  • Stayed November 2011, travelled solo
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Helpful?
Thank DullDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Suisse

Property: Hotel Suisse
Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 54 Hotels in Kandy
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
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