A very welcoming reception with a lovely fresh flowers as the centre of attraction…but we had to request for a welcome drink… unlike others who get it as they check-in, its just some discriminations!!!!!!
We were given 04 rooms out of which one was a damp smelly one , with no views except a notice to warn you about monkeys pilfering stuff if your colonial windows were left open. Offered to shift one to the fourth floor but we did not shift due to proximity of our friends, anyway we had a lovely 03 night stay. large rooms spacious just like a grand colonial semi palace.., we had to pass through the bar area to get to our room.. Caution... getting in and out of the bathtub for a shower was a bit tricky due to its height.
Buffet breakfast was superb, waffles, pancakes, hoppers, croissants etc, it was like a 5 star spread and fresh juices , curries etc etc. The restaurant an earlier ballroom & the buffet area in another section.. definitely the curtains need an immediate overhaul in some places half a foot longer & dirty specially the ones into the buffet area.. Dining was good too , with serenaders doing their round, entertaining!!
Location is ideal just 10minutes walk away to the centre of Kandy , we walked one evening and landed Odel & the Queens hotel and was so happy we had taken on the Suisse , no comparison at all ,had a great Pizza at The Pizza Hut & back. The lake walking path could have had better illumination.
We had a great tour, Alwis the great in his Toyota Microvan took us around, we had him for our 08 day stay, a superp driver & a guide too, took us to nice places, we did a day trip to Nuwara Eliya & back, that was a good decision, but the weather wasn’t as cool. The Mackwoods tea factory was an experience and good shopping!!! Ceylon tea one of the best in the world as they say!!!, we stopped at one of the vegetable stalls on the bends and also tried out the strawberries in this special strawberry place, but the weather wasn’t as cool.
Cannot forget !!! as we were at lunch on the 4th floor of a restaurant on the top of the handicraft shop we felt the quake , it just swayed away for some time a terrible feeling though… luckily we were not on the coast ..the Tsunami warning & all.
had no interaction with the Hotel staff, there was this cinnamon aroma in the public toilettes..different., unfortunately could not experience a massage as the attendants were off on their Buddhist new Year festival.
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