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“Full of colonial charm”
Review of Hotel Suisse

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Hotel Suisse
Ranked #14 of 55 Hotels in Kandy
Sandown, United Kingdom
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Full of colonial charm”
Reviewed 11 March 2014

Lovely hotel with a great view over the lake. In a good location too. Our room was spacious and clean and tastefully furnished. The restaurant and food couldn't be faulted, and even the evening entertainment while we dined was first class.

Room Tip: Ask for a view of the lake
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwighter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 2 May 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
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Sydney
Level 6 Contributor
105 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 11 March 2014

This old hotel is a comfy hotel with great shower, bed, fans and TV (not flat screen but with BBC).
The dinner and breakfast buffets were great with fresh fruit juice made in front of you. Good variety and lovely service. You need to watch the mosquitoes in all areas and check the bed for bugs as one couple from our travel group was attacked and most unhappy that the mattresses lined up in one of the corridors was not taken as a hint on arrival, that there may be a problem.

Room Tip: Double check for bed bugs and use porters for your luggage as there are extra steps on some floors.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mirike123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 2 May 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 March 2014

Enormous rooms with an excellent view of the lake but I did have water pressure issues in the bathroom.

Buffet was top quality.

Building itself is a lovely old colonial era type, with lots of classy touches.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bucksee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 8 March 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 March 2014

Dinner awesome with verity of foods & breakfast is nice butter & sausages.
Staff's friendly & Prageeth is really helped us. We have enjoyed a lot & nice city view room provided us. All over excellent! we got checked in with in 5-10 min time without any delay and my children's are still would like to come Suisse Hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohamed N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 8 March 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Steyning
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 March 2014

We hadn't booked to stay here but the Hotel Thilanka which we were due to stay at had a problem with our room (overbooked?) so sent us to the Hotel Suisse for our first night. The building is impressive, being a large colonial style property overlooking the lake and which for several years served as a base for Lord Mountbatten during WW2. It retains many of the original features which are charming (lovely bar!) but the bedrooms and in particular the bathrooms, are in desperate need of updating. The bed was very hard and uncomfortable. The food however was probably the best hotel food we experienced during our 3 week holiday. If the owners spent some money on this hotel, it could be a seriously fabulous establishment

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nickie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 8 March 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 February 2014

Being a regular business traveler to Kandy I keep coming back to the Suisse after trying most of the other mid to high end hotels in the area. The service is always up to a decent standard, the staff efficient and friendly, especially Gehan and the front office crew. The breakfast buffet is the best I've tried in Kandy, the evening dinner buffet always has a huge selection and enough variety, the rooms are clean even if some of the older rooms at the rear are getting a bit tatty. They can charge like a wounded bull for beer and wine, but I guess its relative to the standard of the place. Efficient is the overall impression.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 8 March 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lloret de Mar, Spain
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 February 2014

The hotel was romantic, nice and with a nice view on the lake.

The Christmas buffet was excellent.

The Jewellers shop on the left entrance of the hotel highly recommended.

Family Jolis Rosell Barcelona

Room Tip: The most beautiful rooms were the ones in front the lake.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isabel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this review, 8 March 2014
Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Suisse

Property: Hotel Suisse
Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 55 Hotels in Kandy
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
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