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“Historic building looking out onto the lake”
Review of Hotel Suisse

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Hotel Suisse
Ranked #13 of 58 Hotels in Kandy
Reviewed 23 April 2014

I believe the hotel building was once a miltary hospital. High ceilings, large airy windows and doors with furniture reminiscent of a bygone era. The staff is friendly, but some of them seemed a little less efficient than what we saw in the rest of Sri Lanka. The rooms are nice and big. Wifi is spotty to non existent in the rooms, but it does work fair in the lobby and common areas. The hotel is located by the lake and its a great walk from here along the lakeside to the Buddhas tooth relic temple. Breakfast was fair. They also have a car rental agency (you rent car with driver) on the grounds.

Room Tip: Try to get a room with a view of the lake or one that opens out on to a small lawn looking out onto...
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  • Stayed: April 2014, travelled with friends
    • Value
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Thank KANewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 21 April 2014

As the title says I have stayed in plenty of better hotels but there's something about this old girl that makes me like her.

Stacks of old colonial charm, with a bit of imagination you could be meeting the 'Fortesque Joneses' for Gin and Tonic in the bar, or see the Union Jack bunting that must have hung from the dining room.

We arrived in time to join in hotel celebrations for New Years and staff were super welcoming and friendly which was an added bonus.

Room was fairly basic but comfortable nonetheless. Food was fine and the buffet good value. Marauding Calypso bad was perhaps OTT but amusing and my daughter liked them.

Pool, nothing to write home about but good enough location.

I'm kind of hoping they will keep the old girl true to her history and not turn it into another faceless chain hotel.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank drwbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

This hotel was once the icon of old world charm; sadly however those days have long since gone. Whilst it still retains its historic charm it also retains its historic plumbing and facilities. The hotel is in need of a major overhaul before it looses any more of its charm.
The position is excellent however there is major traffic noise from the main road which is busy almost all day and night.
The food was excellent - buffet style but a lot of choice. Unfortunately during dinner there is musical entertainment which comprises of a group of musicians who visit each table and drown out any hope of conversation.. Background music yes but a music jamming session - no thanks.

Room Tip: A room away from the front and not overlooking reception where vehicles arrive day and night
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  • Stayed: March 2014, travelled with friends
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Thank alfrescodave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We stayed two nights at Hotel Suisse. We arrived late afternoon and we were quickly checked in and shown to our room. The room was large, very nicely decorated in keeping with the old world feel of the hotel and had a good sized bathroom and lovely balcony above the outdoor bar area and overlooking the lake.
The room was well equipped with a fridge, TV, good storage, nice lamps, lighting, and seating. All very comfortable and a great shower too. The hotel is located on the lakeside and it is a simple 10 minute walk in to the centre. You will of course be offered a tuktuk 20 times during that walk and be aware that the beautiful trees along the lakeside are home to countless birds making walking under the trees a little bit of a lottery .......
The hotel maintains many of the charming features of its colonial past in the architecture, particularly with excellent detail in columns which also reflect the Kandy style of building. The building is a little worn though although nothing major and the overall feel of the place is very nice.
The dining room and adjacent bar are excellent examples of the lovely old style of the place. Breakfast was buffet style and there was ample to chose from including fruit, juices, a small selection of hot western choices, various styles of egg, Sri Lankan options and continental with several types of bread. We ate one evening meal which was ok as we chose the Sri Lankan options. Western food looked less appealing. It was Italian night and I think any Italian guests would have been in shock!
I used the hotel pool when it opened at 7 one morning which was very nice. The rush hour to Kandy town was already starting by then and the pool area is at the front of the hotel. However it was still a nice relaxing vine and set me up for another day sight seeing.
Staff were all very pleasant and helpful and I would recommend Hotel Suisse as an excellent, central location for a stay in Kandy.

Room Tip: The rooms with balconies are well worth it
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  • Stayed: March 2014, travelled as a couple
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1  Thank flan_1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014 via mobile

We stayed in Suisse hotel for 3 nights. I think it is the closest hotel to Kandy city with calm environment. Staff were always helpful and cheerful. You can book this hotel online and once you produce the lodging voucher at the hotel premises they will give the room keys. That really time saving.
We selected standard rooms and those are very comfortable having large space.
During our stay we couldn't have a meal from the hotel but we had a good dinner from Queens hotel which is under same management.
Finally few suggestions,
- It is better to have more TV channels.
- Hot water is bit late. Day time there is little difference between hot and cold water.

Stayed: April 2014, travelled as a couple
Thank Iranga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Although we only stayed one night in this hotel we really enjoyed it. Lovely rooms, with small balconies, friendly helpful staff and beautiful bar area. Lovely views out over the lake in Kandy and surrounding area. Wish we could have stayed longer.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susie_Stevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Great oasis, fantastic building, great staff very friendly and brilliant breakfast! Highly recommend taking advantage of the tour/drivers that the hotel offers. For a mid afternoon snack the hotel bar serves deviled meats from the grill, spicy and ideal.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Garnet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanishka M, Manager at Hotel Suisse, responded to this reviewResponded 2 May 2014

Dear Guest,

Thank you very much for commenting us on Trip Advisor and your comment is highly appreciated by the management.
We are looking forward to welcome you again and please contact us on reservations.suisse@kandyhotels.lk or +94812233025 for your next visit.

Regards,

Kanishska Mallikarachchi,
Assisitant Manager,
Hotel Suisse,
Kandy.
+94773422729
asstmanager.suisse@kandyhotels.lk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Suisse

Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #13 of 58 Hotels in Kandy
Price Range: £53 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
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