We have stayed in the Hotel Suisse on 4 occasions, and it has now become our mainstay when travelling to Kandy.
The hotel is really from a bygone era and is worn around the edges. However, it oozes character and charm. The location couldn't be better. We love the bar area, and the billiard room. The food is OK, not exceptional, but adequate. The staff have always been very helpful and courteous.
Our main issue is the general cleanliness. There is a level of grime which exists pretty much all over the hotel. This is nothing out of the ordinary, many hotels in Sri Lanka have similar issues, and it is nothing when compared to the grime in Kandy in general.
I would advise staying in a suite, or non basic room if possible. These rooms are very nice, whereas the standard rooms are very standard!
Apart from the old world charm, the best thing about the Hotel Suisse is the realistic pricing. At a time when many hotels in Sri Lanka are screwing tourists, charging 5 star prices for positively 2 star (max) service and accommodation, the Hotel Suisse is right on the mark.
We'll be back.
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