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“Me and my family was very happy”
Review of Hotel Hilltop

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Hotel Hilltop
Ranked #27 of 56 Hotels in Kandy
Reviewed 25 April 2014

We have stayed in hilltop in last moth for a night it was great. my kids ar loking forward to come again to this hotel. staff was great. food excellent with many variety. live music was great

manik de silva

  • Stayed: April 2014, travelled with family
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Thank manik krishan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 26 April 2014

Dear Mrs. Manik De Silva & Family,

Thank you for selecting Hotel Hilltop and staying with us for one night. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note your positive comments about the food, staff, facilities and the experience you received at our hotel. We are very pleased and motivated by your comments and we are delighted to note that you and your family had a memorable stay with us. We are happy to welcome you once again at Hilltop and we assure you and your family our best services at all the time.

Yours faithfully,

Azmath Hamid
General Manager
Hotel Hilltop

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227 - 233 of 641 reviews

Reviewed 14 April 2014

Decent hotel with a nice pool. Friendly staff. Room I had was ok although the bathroom was a bit gross and definitely had its best days behind it. Breakfast was very good, better than most Sri Lankan hotels I stayed in. One of my friends lost his key and the management came up with a ridiculous "fine" for this. However - as is everything in Sri Lanka - this turned out to be just an opening bid and after some haggling we managed to negotiate a much more reasonable price.

Stayed: March 2014, travelled with friends
Thank tofumiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 16 April 2014

Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note your positive comments about the staff, food and the experience you received at our hotel. We apologize for the inconvenience caused to your friend. We look forward to having you at Hotel Hilltop again. We assure you our best services at all times.

Yours faithfully,
Azmath Hamid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

I visited with my family and highly disappointed with the condition of the room. I truly booked this hotel due to the high brand value of Aitken Spence and had a big expectation. But we were surprised with the facilities, service level and room conditions. I never expected such a terrible outdated rooms from a hotel of Aitken Spence group.

Room Tip: Upper floor rooms may be better
  • Stayed: May 2013, travelled with family
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2  Thank pushpika j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 15 April 2014

Dear Mr. Pushpika,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We greatly appreciate all the comments that you have made and are very thankful for bringing the shortcomings to our notice. Your review was discussed and immediate measures were taken to improve the standards of the rooms, service and facilities. Sorry for the inconveniences caused to you and your family during your stay with us. Trust that you would come back to Hotel Hilltop to spend another great holiday with us. We assure you our best services at all the time.

Yours faithfully,
Azmath Hamid
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

As part of our tour through the country we stopped in Kandy. The hilltop hotel is situated on a high hill, as the name implies :) and offers a great view of the town. The food and the drinks are great but quite expensive. Rooms are nice and there is a small pool. Dinner is accompanied by live music that adds to the holiday atmosphere.

Stayed: April 2014, travelled as a couple
Thank Ruth en Vincent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 12 April 2014

Dear Valued Guests,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note your positive comments about the experience you received at our hotel. Trust that you would come back to Hotel Hilltop to spend another great holiday with us .We assure you our best services at all the time.

Yours faithfully,

Azmath Hamid
General Manager
Hotel Hilltop

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

Enjoyed our stay at this hotel. Wasn't sure because of other reviews. However, it was a lovely 1 night stay, excellent buffet and dinning atmosphere , live singing, lovely and unique grounds, and best of all being on the hill top over looking the city. It was a wonderful spot for just a few nights stay. The service was wonderful and the pool area with balconies overlooking it and dining hall on the other side was very cozy in the middle of the hotel. Sitting around the pool area /courtyard was very peaceful. The common areas are quite nice to with sofas, chairs and tables as you come down the stairs from your room and on the hallways with bar chairs looking out the windows that over look the city. LOVED the common lounging areas. That gives the hotel that extra special feature that takes it over the top.Rooms were decent and a good try for a modern up beat appeal love the green décor. Oh the staff was nice as well.

Room Tip: You will enjoy a few nights or more stay. It is on a steep hill so no just leaving out the door.
  • Stayed: March 2014, travelled with family
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Thank freez14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 12 April 2014

Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us for one night. Thank you also for taking the time and trouble to comment about us and uploading nice images of Hotel Hilltop on the Trip Advisor. We are happy to note your positive comments about the food, staff, facilities and the experience you received at our hotel. We are very pleased and motivated by your comments and trust that you would come back to Hotel Hilltop to spend another great holiday with us .We assure you our best services at all the time.

Yours faithfully,

Azmath Hamid
General Manager
Hotel Hilltop

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

Rooms are not bad but I wud appreciate if hotel hill top management provide the biggest show in cricket T-20 World cup in hotel rooms also. Presently it's available only at Bar where we can't enjoy with our family

  • Stayed: March 2014
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1  Thank NSR66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 26 March 2014

Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We greatly appreciate your comments. We have taken necessary actions to rectify the shortcoming that you have mentioned and thank you for bringing them to our notice. We apologize for the inconvenience caused to you and your family. We look forward to having you at Hotel Hilltop again. We assure you our best services at all times.

Yours faithfully,
Azmath Hamid
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

The hotel is remote and on a hilltop hence its name. We spent our first night in Sri Lanka here and we were made very welcome at the hotel by excellent staff. The front of house guy on reception is an asset to the Hotel. We had a quick sandwich in the restaurant on the afternoon and it was excellent value for money and very filling. The hotel caters for Wedding couples and their homecomings so the afternoon was extremely busy and noisy. This isnt a negative remark it is only an observation. Breakfast was very good and we enjoyed it. We were so tired after traveling we never really noticed the noise from below. But looking back on our whole Sri Lankan experience dont let the noise put you off. We were woken up at 5 quite a few mornings by the muezzin calling the faithful to to prayer. It breaks dawn at 6 and you dont feel so tired.
You cant eat anywhere but at this hotel but I would say the hotel food is quite good but you have to remember when eating in hotels there is a 10% service charge and a 12 and a half percent Vat levy . If you needed to eat elsewhere the taxi service would eat up any savings. The views from the hotel are quite good and the pool although small looked inviting. We had an enjoyable stay. If you need to change currency try and change it at the local exchange bureaus. You get a good rate and much better than the hotels or the local banks.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank the_clerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded 23 March 2014

Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note your positive comments about the staff, food and the experience you received at our hotel. We are very pleased and motivated by your comments and trust that you would come back to Hotel Hilltop to spend another great holiday with us .We assure you our best services at all the time.

Yours faithfully,

Azmath Hamid
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Hilltop

Address: 200/21 Bahirawakanda | Peradeniya Road, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #27 of 56 Hotels in Kandy
Price Range: £40 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hilltop 3*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Southall Travel, TripOnline SA, Expedia, Hotels.com, Evoline ltd, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Hotel Hilltop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Top Hotel Kandy
Top Hotel Hill
Kandy Top Hotel

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