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Queens Hotel Kandy
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Reviews (1,207)
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All reviewsheritage hotelwooden floorskandy lakebygone eraold colonialtooth relicthe location is perfectview of the lakecentre of townbuffet dinnertuk tukdaladabuddhist
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Reviewed 8 November 2012

Queens hotel is centrally located and ideal to visit The Temple of the Sacred Tooth.
The lobby area is very impressive with a beautiful sweeping staircase, grand furniture and attractive flower decorations. The bedrooms are large with high ceilings, good bedlinen and towels and lots of hot water. Buffet breakfast had an extensive choice. Only negative was the noise of the traffic made worse by the ill fitting windows. We would return and recommend this hotel.

Room Tip: Check if you are going to be able to hear the traffic!
  • Stayed: November 2012, travelled with family
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Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

The hotel's location is great, being just at the door of the tooth temple, and many good restaurants nearby. Views from hotel are good, and the pool is very nice.

Rooms are extremely old and bathroom is small. My room's A/C was on but was acting like a fan (I did set the modes correctly if you are wondering). The bed is comfortable, but this is far from being a luxurious hotel.

We booked online on the same day, and the hotel when we arrived told us they were fully booked, and we had to wait for some of their rooms to be cleaned. So you better make a call and check if they got your booking when you are in Sri Lanka as they hotel is not linked online with the companies that handle their bookings it seems.

Room Tip: As soon as you get the keys to your room, check the A/C, it may not be functional. if It is not functional, demand for your room to be changed as humidity would suffocate you at night being next to a big lake.
  • Stayed: October 2012, travelled with friends
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Thank YZNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

This is a big hotel located in the heart of Kandy, We were on a family vacation in Sri Lanka and choose this hotel as we want to stay in the centre of the city. If you are looking for a quiet place than this not the right hotel. The staff were very courteous and helpful. Kandy lake is just opposite the hotel and temple of tooth is road crooss away. Nothing much to do in Kandy city though. Breakfast menu is average and the worst is they have same menu for all days.

  • Stayed: October 2012, travelled with family
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1  Thank Vikasagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

We are a family of 4 (2 primary aged kids) had independently booked two rooms at this hotel for a night in September, and without doubt it was the worst hotel we stayed at in our two weeks in SL. On arrival (at 12.30pm) we were advised our rooms were not ready, but that we had been upgraded to a family room (Room 301) (with a supposed rack rate of USD300 per night for 4 pax).

Initially we declined however as we were advised no other rooms were available for inspection so had accepted what was on offer, as we were only staying one night.

The room was sparsely furnished, the main bed was a double bed, and sat no higher than a futon off the ground, the single beds appeared to be of colonial vintage (that is not a compliment), the television did not work, and there was no blankets or fridge in the room.

While there we witnessed hotel management working hard to accomodate the numerous organised tour groups which arrived after us and appeared to be well catered for, however if you book independently it appears you are not so well regarded.

I discussed theses issues with management who offered me a complimentary night the next night due to the problems with the room. I declined the offer as I had alternate arrangements. In reality I would have declined even if I was staying on in Kandy. I will return to Kandy, but not the Queen's.

In short I have I have stayed in Soviet era Youth Hostels with more charm and better amenity.

Room Tip: Choose a room overlooking the pool
  • Stayed: September 2012, travelled with family
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Thank Patrick515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2012

In the 8 years since our last visit, there appears to be little done to maintain this old hotel. We popped into the Mountbatten Bar for a snack. The hamburger was as ragged as the furniture! Fries were barely warm, bun stale and meat, cut from a sausage! Avoid it!

  • Stayed: October 2012, travelled as a couple
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Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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