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“A great Hotel in Kandy”
5 of 5 bubbles Review of Queen's Hotel

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Queen's Hotel
Ranked #31 of 53 Hotels in Kandy
Kolkata (Calcutta), India
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“A great Hotel in Kandy”
5 of 5 bubbles Reviewed 26 November 2013

I stayed in the hotel for two nights. It is located opposite the Dalada Maligawa, the holiest Buddhist temple in Sri Lanka and overlooks the Kandy Lake. The one way Street in front of the hotel turns to the right at the juncture of the hotel as the left side is blocked by the Temple complex. There is no lawn in front of the hotel just a portico that opens to the Hotel. The Queen’s Hotel is a grand 1840s vintage Raj classic which will be loved by those who want to savour the colonial period.

At the time of check in I requested for a room overlooking the lake. I was given a room on the 1st floor also called the royal floor. A beautiful wooden staircase leads to the first floor. Besides the staircase is a grand old lift or elevator a reminder of the colonial times.

The room was spacious with polished floorboards, a twin bed, old-style furniture and a private balcony overlooking the street below and the Kandy lake. The bathroom was large and the wash basin had separate taps for hot and cold water and thus the hot and cold water could not be mixed and adjusted. There is bathtub and a shower that has a modern system so that hot and cold water can be mixed and adjusted for a comfortable bath.

The hotel has one Dining Room, near the grand stair case, where the meals are served A decorated glass door opens up to the dining room. There was a trio of Sinhalese singers entertaining the diners. There was a sumptuous buffet, but I decided to stick to a la carte menu as I have a tendency to over eat in the buffets.

I am an early riser and woke at 4.45am. It was dark as the sun rises only around 6am. At 5am the Buddhist chants started from Dalada Maligawa which was carried over by mikes across the road. The chanting continued for an hour and frankly speaking I rather liked it. Lying in bed in the dark and listening to the chants was very soothing. Of course for a person who would not like to be awakened from his beauty sleep, the sound of the chants would be a quite rude awakening.
The complimentary buffet breakfast was sumptuous.
In the evening there was a power cut in the hotel. I went out for a walk On returning I found that although power had been restored, the room air-conditioner was not working. I informed the reception and promptly the electricians came over and rectified the matter.
Next day I found in the lobby a number of male and female Kandy dancers decked up in all their finery for a marriage ceremony at the hotel. The men wore a jacket and pantaloons, while the women wore saris. The marriage party started coming and the dancers started dancing and the drum started beating. I was lucky indeed to see the Kandy dance at so close quarters.
The hotel in its own way it exudes a character.

Room Tip: If you want an undisturbed sleep choos a room away from the lake side.
See more room tips
  • Stayed March 2013, travelled solo
    • Value
    • Location
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Helpful?
Thank sen1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 28 November 2013
Dear Guest.

Greeting Good Day !!

Thank you very much for updating valuable your comment feedback about us and also your comments and opinions are really appreciate by our management team.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +94815745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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996 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Shanghai, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 November 2013

Have sense of history in a hotel, which will have to go in through the back past feeling. The hotel is very clean and has a large swimming pool, the service is very good, walking just three minutes into the Temple, Kandy Lake across the road. There are many shops around the hotel you can stroll around about 20 minute walk in a circle, very lively. The hotel staff is very welcoming. If come Kandy again, I still live here!

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank davieyuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 28 November 2013
Dear Guest !!

Greeting Good Day !!

Many thanks for updating your value comment us on Trip Adviser and also we highly appreciated your feedback about us.

Please be good enough to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
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Milnthorpe, United Kingdom
Level Contributor
155 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

Stayed here for 1 night whilst visiting Kandy.
A touch of Colonial class not seen much anywhere these days.
Great welcome.
Beautiful room.
Excellent food.
The best location.
The only place to stay in Kandy

  • Stayed December 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dinnergong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 20 November 2013
Dear Guest.

Greeting Good Day !!

Thank you very much for updating your comment us on Trip Adviser and your comment is highly appreciated by our management. Thank you very much for your feedback on us.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 11 November 2013

I have very fond memories of watching the Kandy Esala Perahara from the balconies of the Queen's Hotel as a child. The hotel's location offers the best view of the Perahara as the procession makes its way from the Temple of the Tooth (the dancers, drummers etc also put on a better performance as the Perahara is filmed from the Queen's Hotel). So its not surprising that the rooms are expensive, but fully worth it for the once-in-a-lifetime experience it offers. However, the room itself was very basic, and to be honest, hadn't changed much since my childhood. I would have expected a little more for the amount of money I paid. Breakfast is included, and like all good hotels in Sri Lanka, the spread was amazing. The dinner buffet was equally delicious. Overall, I would highly recommend staying at the Queen's to watch the Perahara. But there are plenty of other good hotels in Kandy to stay at other times.

Room Tip: Ask for a balcony room if staying here for the Esala Perahara.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LoveToTravel6000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 13 November 2013
Greetings from Queens Hotel !

Many thanks for your comments. We value your feedback as it will assist us in improving our service as our aim is to set high performance standards. Look forward to welcoming you to Queens Hotel.

Please feelfree to contact us on reservations.queens@kandyhotels.lk or +94815745745.

Thank You and Warm Regards.

Queens Hotel.
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Travellers are raving about these Kandy hotels

Palm Beach, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 3 November 2013

The Queens Hotel s very good value, situated right across from the Lake; no hasselling with tutuk drivers, everything in walking distance. Fabulous breakfast and really helpful staff on reception. Loved the whole feeling of the hotel and particularly the lady pianist playing old tunes of an evening; it felt like being in a Noel Coward play.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Caz1r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 5 November 2013
Dear Guest.

Greeting good day from Queens !!

Thank you very much for updating your comment us on Trip Adviser and we highly appreciate your comment feedback on us.

W would like to tell you that, we are looking forward to welcome again into our hotel and please contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weymouth
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 October 2013

The Queens hotel is centrally situated, overlooking the lake. Downside is the traffic noise as it is on a junction but being woken by the Buddhist chants from the Temple opposite was a lovely experience...you can't miss it as the PA system is directly opposite the hotel!
The staff are competent and welcoming, nice bar near the pool. We did not try the pool as it was raining but it was situated in a lovely courtyard.
The restaurant menu seemed average and didn't specialise in local cuisine, so we ate out in the town. There is little choice in Kandy unfortunately so relied on the guide books.
Breakfast is a buffet but there is adequate choice and attentive service.
Our room was comfortable though could do with some refurbishing but very clean and the usual toiletries etc.
It was lovely to walk out of the hotel and be able to walk round the lake and explore the town so if you are spending time in Kandy, the Queens is in an ideal location for you.

Room Tip: Front of the hotel, overlooking the lake.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeymouthSmarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 31 October 2013
Dear Guest.

Greeting Good Day From Queens.

Thank you very much for updating your comment us on Trip Advisor and we are very happy to let you know that we are keeping our eyes on towards what are the areas that you mentioned on your feedcak. Thank once again.

You are most welcome, If you wish you to come and stay with as again. Please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745.

Thank You and Warm Regards.

Queens Hotel.
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Toronto, Canada
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

The hotel is centrally located, tastefully decorated and well maintained. The breakfast was good. If you are looking for a hotel from where you can see Kandy town just by walking around, then this is the place to stay.

It's a bit costly compared to other hotels I stayed during the trip (Colombo/Galle), but it was almost worth the money spent. The staff were courteous.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuruSudhirKumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 31 October 2013
Dear Guest.

Greeting Very Good Day From Queens.

Thank you very much for your feedback us on Trip Adviser and we are very please to have a commentou from yas above. Hopefully you enjoyed your stay at Queens.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next reservation.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen's Hotel

Property: Queen's Hotel
Address: Dalada Street | Central, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #31 of 53 Hotels in Kandy
Price Range (Based on Average Rates): £
Hotel Class:3 star — Queen's Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
WELCOME TO QUEEN'S HOTEL One of Sri Lanka's iconic historic hotels, Queen's Hotel, situated in the heart of Kandy, faces the beautiful splendid surroundings alongside the Kandy Lake. With a history of over 160 years The Queen's Hotel is a 90 room British Colonial style luxury hotel. This former Governor's residence is one of the oldest hotels in Sri Lanka which is managed by the Ceylon Hotels Corporation. What's momentous about Queen's Hotel is that it is situated in Kandy, where the world prominent "Temple of the Tooth Relic of Lord Buddha" is. Every country has its pageants and festivals and so does Kandy which has the world famous "Kandy Esala Perahera Pageant" which is held annually. This pageant proceeds along side the Queen's Hotel's East & West wings, providing the most magnificent viewing facilities for the guests who patronize the hotel. ... more   less 
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Also Known As:
Queens Hotel Kandy

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