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“Very old hotel in the heart of the Kandy city”
2 of 5 bubbles Review of Queen's Hotel

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Queen's Hotel
Ranked #31 of 53 Hotels in Kandy
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very old hotel in the heart of the Kandy city”
Reviewed 30 November 2013

The location is right in the middle of the Kandy City. You can walk in to the shops and you can see the temple of the tooth from your room.

+Location
Superb location. Its walking distance for shopping and to the temple of the tooth.

+staff
The staff is very polite and helpful

- Quality of the room
Personally I didn't like the room. However given that the hotel is a very old one and a lot of history associated with it, i guess you have to expect the rooms to be like that.

However the rooms were very spacious.

-- Car park
There is not enough space in the car park. And specially because the road is one way, you will have go round and round if you are planning to park on the side of the road and you miss a spot.

Room Tip: Take a room that is not facing the main road. Else it will be a little bit noisy.
See more room tips
  • Stayed November 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lakshithaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 11 December 2013
Dear Mr Lakshitha.

Greetings from Queens Hotel !

Thank you very much for your valuable review. We value your feedback as it will assist us in improving our service as our aim is to set high performance standards.

We are look forward to welcoming you to Queens Hotel. Please do not hesitate to contact us on reservations.queens@kandyhotels.lk or +94815745745. for your next visit into Sri Lanka.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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995 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
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English first
st julians
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 November 2013 via mobile

Stepping into this hotel takes you back in time with all its authentic colonial features. Rooms could do with a bit of an upgrade though. We were very pleased with dinner and breakfast served in the lovely restaurant. Some might have a problem with street noise early in the morning but this is the price you pay for being in the centre of the city. Staff are extremely helpful and the piano lady played beautifully during dinner. Will definitely stay here again.

Stayed November 2013, travelled with friends
Helpful?
Thank michag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 30 November 2013
Greeting Good Day !!

Thank you very much for updating your valuable comment feedback about us and also your comment is really appreciated by our management team.

We would like to inform you that we are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +94815745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 November 2013

Excellent view, room size is huge, stylish and friendly service definitely reccomended, good for families as also has a nice swimming pool, good breakfast and is in front of the main city attractions, we stayed 2 nights and also they provide free accomodation to your guide if you came with one.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Django_unchained_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 28 November 2013
Dear Guest !!

Greeting Good Day !!

Many thanks for updating your value comment us on Trip Adviser and also we highly appreciated your feedback about us.

Please be good enough to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 November 2013

Went for a dinner. There services are good. But the main course was that much tasty but enjoyed the soup and dessert. Still the price is reasonable for a dinner. The place is look nice traditional view.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sashika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 27 November 2013
Greeting good day from Queens !!

Thank you very much for your comment about us on Trip Adviser and also we highly appreciate your comment feedback on us.

We would like to tell you that, we are looking forward to welcome again, Please feel free to contact us on reservations.queens@kandyhotels.lk or +94815745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 26 November 2013

I stayed in the hotel for two nights. It is located opposite the Dalada Maligawa, the holiest Buddhist temple in Sri Lanka and overlooks the Kandy Lake. The one way Street in front of the hotel turns to the right at the juncture of the hotel as the left side is blocked by the Temple complex. There is no lawn in front of the hotel just a portico that opens to the Hotel. The Queen’s Hotel is a grand 1840s vintage Raj classic which will be loved by those who want to savour the colonial period.

At the time of check in I requested for a room overlooking the lake. I was given a room on the 1st floor also called the royal floor. A beautiful wooden staircase leads to the first floor. Besides the staircase is a grand old lift or elevator a reminder of the colonial times.

The room was spacious with polished floorboards, a twin bed, old-style furniture and a private balcony overlooking the street below and the Kandy lake. The bathroom was large and the wash basin had separate taps for hot and cold water and thus the hot and cold water could not be mixed and adjusted. There is bathtub and a shower that has a modern system so that hot and cold water can be mixed and adjusted for a comfortable bath.

The hotel has one Dining Room, near the grand stair case, where the meals are served A decorated glass door opens up to the dining room. There was a trio of Sinhalese singers entertaining the diners. There was a sumptuous buffet, but I decided to stick to a la carte menu as I have a tendency to over eat in the buffets.

I am an early riser and woke at 4.45am. It was dark as the sun rises only around 6am. At 5am the Buddhist chants started from Dalada Maligawa which was carried over by mikes across the road. The chanting continued for an hour and frankly speaking I rather liked it. Lying in bed in the dark and listening to the chants was very soothing. Of course for a person who would not like to be awakened from his beauty sleep, the sound of the chants would be a quite rude awakening.
The complimentary buffet breakfast was sumptuous.
In the evening there was a power cut in the hotel. I went out for a walk On returning I found that although power had been restored, the room air-conditioner was not working. I informed the reception and promptly the electricians came over and rectified the matter.
Next day I found in the lobby a number of male and female Kandy dancers decked up in all their finery for a marriage ceremony at the hotel. The men wore a jacket and pantaloons, while the women wore saris. The marriage party started coming and the dancers started dancing and the drum started beating. I was lucky indeed to see the Kandy dance at so close quarters.
The hotel in its own way it exudes a character.

Room Tip: If you want an undisturbed sleep choos a room away from the lake side.
See more room tips
  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sen1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 28 November 2013
Dear Guest.

Greeting Good Day !!

Thank you very much for updating valuable your comment feedback about us and also your comments and opinions are really appreciate by our management team.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +94815745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2013

Have sense of history in a hotel, which will have to go in through the back past feeling. The hotel is very clean and has a large swimming pool, the service is very good, walking just three minutes into the Temple, Kandy Lake across the road. There are many shops around the hotel you can stroll around about 20 minute walk in a circle, very lively. The hotel staff is very welcoming. If come Kandy again, I still live here!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davieyuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 28 November 2013
Dear Guest !!

Greeting Good Day !!

Many thanks for updating your value comment us on Trip Adviser and also we highly appreciated your feedback about us.

Please be good enough to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milnthorpe, United Kingdom
Level Contributor
155 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 18 November 2013

Stayed here for 1 night whilst visiting Kandy.
A touch of Colonial class not seen much anywhere these days.
Great welcome.
Beautiful room.
Excellent food.
The best location.
The only place to stay in Kandy

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dinnergong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queens Q, Front Office Manager at Queen's Hotel, responded to this review, 20 November 2013
Dear Guest.

Greeting Good Day !!

Thank you very much for updating your comment us on Trip Adviser and your comment is highly appreciated by our management. Thank you very much for your feedback on us.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen's Hotel

Property: Queen's Hotel
Address: Dalada Street | Central, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #31 of 53 Hotels in Kandy
Price Range (Based on Average Rates): £
Hotel Class:3 star — Queen's Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
WELCOME TO QUEEN'S HOTEL One of Sri Lanka's iconic historic hotels, Queen's Hotel, situated in the heart of Kandy, faces the beautiful splendid surroundings alongside the Kandy Lake. With a history of over 160 years The Queen's Hotel is a 90 room British Colonial style luxury hotel. This former Governor's residence is one of the oldest hotels in Sri Lanka which is managed by the Ceylon Hotels Corporation. What's momentous about Queen's Hotel is that it is situated in Kandy, where the world prominent "Temple of the Tooth Relic of Lord Buddha" is. Every country has its pageants and festivals and so does Kandy which has the world famous "Kandy Esala Perahera Pageant" which is held annually. This pageant proceeds along side the Queen's Hotel's East & West wings, providing the most magnificent viewing facilities for the guests who patronize the hotel. ... more   less 
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Also Known As:
Queens Hotel Kandy

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