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“Very western in style - alright overall”

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The Swiss Residence
Ranked #44 of 54 Hotels in Kandy
Oxford, United Kingdom
Level 6 Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Very western in style - alright overall”
Reviewed 26 December 2012

We slept there 2 nights. Room was not big, but very comfortable, including AC and clean bathroom with hot water and all the bathroom utensils provided. We has a beautiful view from a tiny balcony. Also, the complementary breakfast was good - big choice of both Western and more Sri Lankan food. Our driver liked the driver's accommodation too.

On the bad side, there was a high fee for the internet, which is surprising considering the hotel tries to have a very western image.
The very steep driveway to the hotel could not be reached with a non-modern car - so watch out if you use an older vehicle.
The hotel is far from the nice part of Kandy.
It was quite costly.

Room Tip: The cheapest room was very alright.
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Aga_Ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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280 reviews from our community

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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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Dhaka, null, Bangladesh
Level 2 Contributor
3 reviews
Reviewed 22 December 2012

We went to this hotel with very little expectations but it turned out to be a good one.
Pros:
Rooms were good at least cleanliness was there, hot water and AC was available. It also had a decent restaurant. The Complementary breakfast they provided was good also, having a lot of items. I would say, for spending USD 55 a night, I made a good decision.

Cons:
The Wifi Service at rooms were not upto the mark. Hardly got connected from my room. I needed to go to the Reception to use the Wifi.

  • Stayed December 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank ShahenaraBegum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somerset
Level 4 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 December 2012

we stayed in this hotel for one night , while we were on a tour, with a great family, the hotel was very nice , the first thing i noticed was how great the reception was decorated, it was very .clean and was very well kept, we stayed in a room that ha fantasic views , the sun rise was amazing, we had dinner with our friends , a great family that we were on the tour with , a local family ,we stayed there , as we were spending the next day on the observation train , which we caught the train not far , from the hotel,my stay in this hotel was fantastic , spending the evening this , a fantatic family in a wonderful ,hotel with the most , fantastic views , thats one of the reasons i love sri lanka, i would like to thank slimline tour sumudu perera for this trip , it was exceillent, and to thank the hotel for making our stay although it was only one night , we wpuld go back again

Room Tip: rooms with the great views are the best
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  • Stayed October 2012, travelled with family
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Helpful?
Thank SLIMGIRL9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calcutta, West Bengal, India
Level 5 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 November 2012

Room was quite good and comfortable. Bathroom was also good and convinient. A very good view of the valley from the balcony is delightful and refreshing. TV and wi-fi did not work. The hotel staff cut a sorry figure. Tea and coffee arrangement was provided in the room. The fift is on the 1st. floor The floor was high and steps were very steep. Even the bell boys had tough time to lift luggage throught the stairs to the lift. Difficult to climb to the lift by elderly persons.

Room Tip: Rooms overlooking the valley is recommended. Avoid older rooms where TV and wi-fi not working.
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  • Stayed November 2012, travelled with family
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Helpful?
Thank Gautam_Mukherji_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
Reviewed 18 November 2012

we order 2 rooms the rooms was not ready on after noon time.
the floor was not clean the a/c is not quiet and we cant sleep .
the bad was not clean and the sites was with dead Miskito s .
the bathroom is poor.

Room Tip: don't book there.
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  • Stayed November 2012, travelled with friends
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Helpful?
Thank moshe o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kandy hotels

London, United Kingdom
Level 5 Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 October 2012

This is a beautiful old colonial hotel, with a ball room and old art deco bar.

When you pull in the reception seems a bit of a let down but the rooms are large and lovely with beautiful old furniture. The food is average /good but the terrace and bar and ball room are beautiful. i would really recommend this for kandy.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Poppy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Level 5 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 October 2012

We stayed here for a night on our 8 Day tour of Sri Lanka. Our Room was on the 3rd Floor which was very Quiet and Peaceful. The Rooms and Bathroom are a bit small, but our Room had a nice little Balcony, with a view of Kandy Town below. The Hotel is located on top of a steep hill, which makes it difficult for people to walk up to the hotel. The Room had comfortable Beds and the Restaurant had a decent selection of Food in the Buffet. The Staff are helpful. The only downside with this Hotel is that the Bathrooms feel a bit old and cramped.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tekumallakarthik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Swiss Residence

Property: The Swiss Residence
Address: No. 23 Bahirawakanda, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#12 Luxury Hotel in Kandy
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Swiss Residence 4*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the heart of the World Heritage City - Kandy, The Swiss Residence is more a home than a hotel. Known for our warm and personalized service, you will be greeted and made to feel right at home, from the moment you set foot here. Placed amongst the luscious rain forests in the hills of this calm & peaceful city, The Swiss Residence, though placed in the heart of the city, is the perfect spot for those looking for a place to simply relax and enjoy solitude, forgetting the burdens of urban life even for a moment. Created with a rich mixture of Kandyan and Swiss architecture, The Swiss Residence consists of 40 cozy, well furnished rooms, with spectacular views of the surrounding mist covered hills in one direction, as well as the sun touched busy streets of the city seen below in the other direction. ... more   less 
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Also Known As:
Swiss Residence Kandy

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