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“SCRACH THE SURFACE - AND IT FALLS SHORT”
Review of Hotel Thilanka

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Hotel Thilanka
Ranked #14 of 57 Hotels in Kandy
Reviewed 4 March 2014

We booked 2 nights through Agoda and were put into an inferior room because there were bus trips in - incidentally private travellers are much less valued than the bus people. We asked to be moved and got a better room when the buses moved on. The pool, breakfast and views are very good. The negatives are that Wi-Fi seldom works, the monkeys are a problem around the pool and the steep hill will make it very difficult for older visitors to walk to town. Worst of all the small duty manager who sits in reception, a transparent individual who took great delight at charging us more than the internet rate when we did them a favour by staying an extra night - smiling when I pointed this out to him. This place could be a lot better.

Room Tip: Demand a view of the lake or leave immediately
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  • Stayed: March 2014, travelled as a couple
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Thank Nora P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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653 - 659 of 1,400 reviews

Reviewed 1 March 2014

We booked the Thilanka for 3 nights. To be honest, having seen some of the reviews, we didn't have great expectations, but were very pleasantly surprised. The bedroom had recently been renovated and was large and contemporary in decoration, with a good sized modern bathroom. The view from the balcony was lovely - the bar and pool in the foreground and views over Kandy and the lake. The monkeys appeared on the roof and balcony every day - great to watch but make sure that you close your patio doors or they'll be in your room looking for food! The bar is a great place in the early evening to watch the sunset, although it is expensive by SL standards. We were on half board - buffet breakfast and dinner - reasonable choice and the quality was okay but nothing to rave about. The hotel has a spa but we didn't have time to experience it

Room Tip: make sure that you request a renovated room
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  • Stayed: February 2014, travelled as a couple
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Thank Nickie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

Very pleasant and efficient staff, a comfortable place in Kandy !
We also very much appreciated the evening music in the lobby (piano playing).
We also recommend you the gentleman like manager " Marcus".
Chantal and Patrick
France

Room Tip: Book a room in the new building (5th floor is perfect with its sight!0
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  • Stayed: March 2014, travelled as a couple
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Thank LE CHANONY P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

When we arrived at this hotel we had a warmly welcome. We had arrived to early to have our room. But they keep our luggage safety while we went to the city. You must have a reservation during the touristic season. Many groups go to this hotel. The room was well but it lacked some maintenance. Mainly in the washroom, the door shower was really hard to open and close. Warm water was coming after a long time. The bed was too hard for us. But the room was large enough. That was funny to see monkeys on our balcony. And you have a really nice view on Kandy from this balcony.

The restaurant is nice but not delicious, this is a buffet. This is expensive for the dinner.

This hotel is at 30 minutes walk from the city. We got lost when we was coming back at this hotel. It doesn't have many indication on the road for this hotel. Same thing for the roads name. The hotel is on the hill. With the temperature it's can be really tiring to come back to the hotel.

  • Stayed: February 2014, travelled as a couple
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Thank DiniG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

My wife & I spent 2 nights recently .We found the room in the old wing sub standard.There was hardly any cold water in the bathroom taps .Scalding hot water comes through the taps .Very poorly lit room. The breakfast was very basic.
I will not recommend this hotel.

Room Tip: Try the new wing rooms.The old wing rooms are pathetic
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  • Stayed: February 2014, travelled as a couple
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1  Thank Raj1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

It overlooks Kandy, and the views are impressive. Rooms were pleasant and comfortable. Pool area and bar were just ok. Restaurant was more impressive, the buffet selection and quality was first class. The monkeys were not a problem, and were quite a laugh.Would certainly stay there again.

  • Stayed: February 2014, travelled with friends
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Thank george g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

Spacious rooms (we stayed in the west wing) with everything working.

Bathroom a little tired and in need of renovation but hot water in plenty if you let it run a while.

Plenty of warning about the monkeys so no problems. Chased them away when they came too close to our balcony area but you need to be on your guard, don't leave possesions lying around and keep your doors closed.

Breakfast and dinner buffets were slightly above average compared to other hotels of this rating we have used in SriLanka.

Staff were efficient, waiters, bellhops, cleaners. Front desk were ok but just 'processed' us without much vigour.

Wi fi is in reception area and restaurant pool area only but none of our party were able to get a good connection other than in the lobby.

Its OK but nothing to shout about or seriously complain about.

Room Tip: For us, the west wing was quiet, away from the pool and restaurant and no unwanted noises although t...
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  • Stayed: February 2014, travelled as a couple
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1  Thank Fairman49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Thilanka

Address: 3 Sangamitta Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Kandy
#6 Family Hotel in Kandy
#7 Luxury Hotel in Kandy
Price Range: £58 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Thilanka 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Thilanka Hotel Kandy

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