Actually, never even got our booking. Told us their email had been down the day before.
The guy we dealt with at the front desk was pretty hopeless, but to be fair to the hotel, the reservations department sorted us out another room a their sister hotel, which proved to be perfectly acceptable. They also upgraded us to half board, so they did retrieve what was beginning to look like a fairly sticky situation.
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- Also Known As:
- Thilanka Hotel Kandy