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“charming stay”
Review of Hotel Thilanka

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Hotel Thilanka
Ranked #12 of 56 Hotels in Kandy
Reviewed 7 July 2014

Beautiful decorations with a piano in the lobby. Breakfast and lunch b6ffet are very good,a large choices of dishes,musicians played nice music during dinner time,wonderful experience. We loved the view from our view where we could even see the stars shining on the sky.

Stayed: May 2014, travelled as a couple
Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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541 - 547 of 1,310 reviews

Reviewed 3 July 2014

Service is a bit laid back, but the property is beautiful and done up very well. The food is good as well. The shower in our room didn't have a shower head so the water just poured down in different directions. Wifi isn't available in the rooms, and even at assigned places, it is iffy. Apart from small problems, we had a great time and hope to go back sometime!

  • Stayed: June 2014, travelled with family
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Thank Ashrita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

We spent two nights here during our two week visit to Sri Lanka. The location of the hotel is perfect to explore Kandy. The staff are friendly and the room was comfortable. We are a family of four and shared a suite where they put in an extra bed into a triple. We had been staying in two separate rooms for our other stops so this was a nice change to be all together.
We ate our meals in the hotel restaurant which is buffet style and the food was very good. There was music entertainment each night at dinner which was very enjoyable.
We spent time in the bar - which had a nice setting and provided wifi service. It was a very nice spot with fantastic views over the lake and the hills above Kandy.
My daughters and I each had spa treatments at the Ayurveda spa which were excellent and reasonably priced.
The monkeys were entertaining for the most part though one morning, I came out of the room to see a large group of them in the hallway. It was a little intimidating. The staff were on it immediately to move them out. I guess it's just part of being in that part of the world.

  • Stayed: June 2014, travelled with family
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Thank webb1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, General Manager at Hotel Thilanka, responded to this reviewResponded 3 July 2014

Dear guest, Thank you for reviewing us on Trip Advisor. We are pleased to note that the property has met your expectations and that you have enjoyed the surroundings, facilities, food and services during your stay with us. At the same time sincerely apologize for the inconvenience caused by monkeys.

We have made arrangements to look into the problem and take necessary action that it will not happen again. This issue has been there for a while because some guests have been feeding the monkeys because some guests are fond of monkeys. Again I thank you, It is a pleasure to note that you have enjoyed the overall vacation at Thilanka Hotel .

Do visit us again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The architecture of this hotel was very confusing. I had a room with number 911 and thought it was on the 9th floor. There is no 9th floor, you must take the elevator to another floor then walk and take another elevator. They changed venues for breakfast and it wasn't easy to find. Otherwise the hotel is nice enough and the rooms are clean. Our room had a balcony with a fantastic view over the city, lake and to the main temple. In the distance is a large buddha on the opposite hill. Unfortunately, there is a sign to keep the doors closed as the monkeys will steal your things. We didn't get much use of the balcony as the monkeys were always just outside the door.They do disappear at night but so does the sunlight. Monkeys are agressive, sneaky and if they bite you will get sick, so be careful. The rest of the hotel was good with lots of facilities that you won't be using and that makes it a little pricey, If you are vegetarian, dont bother with the evning buffet, same option every evening, boiled veg. Breakfast buffet was not that great either but you can get very hot tea and lots of bread. I can't complain about the room or service. It's at the top of a hill so if you are walking from town to your room, you should be relatively fit, or take a rickshaw.

Room Tip: Try to get a room with a balcony rather than a terrace. It gives you the best views but also the mon...
  • Stayed: December 2013, travelled as a couple
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1  Thank Allirat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

This hotel is one of the best places I have stayed in. My family and I stayed in a very cleaned no insect rooms. the only thing you have to take care of is the monkeys especially at the morning. the location is very good and very close to kandy lake.

  • Stayed: May 2014, travelled with family
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Thank samara_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, Web sales executive at Hotel Thilanka, responded to this reviewResponded 3 July 2014

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

Despite only staying one night, I was highly impressed with the facilities and service at the hotel.

The room we stayed in was extremely comfortable, and the facilities available throughout the hotel had us feeling very priveleged!

Furthermore, the view from our room was stunning, and we enjoyed the selection of food available for breakfast and dinner.

Highly recommended.

  • Stayed: May 2014, travelled as a couple
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1  Thank Rose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, General Manager at Hotel Thilanka, responded to this reviewResponded 3 July 2014

Dear Guest Thank you for your encouraging review and recommending of Thilanka Hotel. It is always a pleasure when our guests enjoy great stay experiences with us. It is very satisfying for us to realize that our warm hospitality and good service contributed positively towards your stays.

Do visit us again

Many thanks and warm regards,

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Reviewed 9 June 2014

We are from Clique College, Maldives and we went to Kandy on a study tour. During the short stay in Kandy and Thilanka, all of us were very happy about the services. Everyone enjoyed staying there. Staffs were friendly and we loved the food immensely. Our students wishes to come there again.

They were flexible and for a group of 50 this is one of the best.

Thank you for your service. We too wish to come there soon

  • Stayed: March 2014, travelled on business
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Thank Doniano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thilankah, General Manager at Hotel Thilanka, responded to this reviewResponded 3 July 2014

Dear Guest Thank you for your encouraging review and selecting Thilanka even for a short say. It is always a pleasure when our guests enjoy great stay experiences with us. It is very satisfying for us to know that our warm hospitality and good services contributed has made your stay happy and enjoyable.

We are waiting and wishing to see you all in the near future and provide you all with the best services.

Do visit us again

Many thanks and warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Thilanka

Address: 3 Sangamitta Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Kandy
#6 Luxury Hotel in Kandy
#7 Family Hotel in Kandy
Price Range: £55 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Thilanka 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Thilanka Hotel Kandy

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