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“Very good stay at Earl's Regent”

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Earl's Regent Hotel
Ranked #9 of 54 Hotels in Kandy
Certificate of Excellence
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very good stay at Earl's Regent”
Reviewed 14 July 2014

Nice hotel with a good ambience and very professional staff. As it is a new property, rooms are in excellent condition. Some facilities are yet to come up though, and are badly needed. Like a gym, store, bookshop/library, etc. But overall, we had a great stay at Kandy.

Room Tip: Insist on a front facing room.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Hemant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
We greatly appreciate you taking some time off to review about our hotel in detail and which will not only help us but also another traveller who are in search of a better hotel option in Kandy.

Reviews from our dear guests make us feel special and feedback on both good and bad services make us better every day.

While we wish you the best we look forward to welcome you once again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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736 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
Hyderabad, India
2 reviews
Reviewed 9 July 2014

The room which i had been allotted had a Jaccuzzi but unfortunately it cause power tripping in our room. So we were advised to NOT to use it.

I stayed for 2 days, & both the days i was woken up by the hammering noise of the repair work which was being carried out in our opposite room.

Food: I had opted for Breakfast as well as Dinner.

Breakfast: An average affair. Pathetic fresh juices. No fresh breads. Limited variety in cakes.

Dinner:

Less options for a Vegetarian person.

I observed that some desserts were repeated for two consecutive days.

No Variety in desserts.

Room Tip: Choose a room with the swimming pool view.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank GauravMehta2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
Thank you for your review. We value your feedback which is instrumental in identifying the effectiveness of our product and services.

We assure you that your feedback is taken very seriously and we have also decided on a progressive plan to action and manage results based on your review.

Please do not hesitate to contact us once again if you wish to seek any additional information.

We thank you for your time once again and wish you the best always !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
India
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 July 2014

We landed up at Earls Regency , apparently many drivers make the same mistake but its a long drive to the other end of town. Earls Regent and Earls Regency seem almost the same but are 2 hotels. The property has a beautiful view as its up a hill away from the city. Surrounded by tress. from our room we could see duran, avocado hanging on the trees. Rooms are standard. However had a problem with our bathroom due to some sanitation problem there was a foul smell, changed our room which they agreed to but even after changing there was a smell persistently. the shower cubicle is inconvenient as the size of the bathroom is small and if you don't close the door properly be sure to have flooding.
They had live music on both days which we greatly enjoyed. Breakfast and dinner buffets were good and so was the service

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank bbhesania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
Thank you for your review. We value your feedback which is instrumental in identifying the effectiveness of our product and services.

We assure you that your feedback is taken very seriously and we have also decided on a progressive plan to action and manage results based on your review.

Please do not hesitate to contact us once again if you wish to seek any additional information.

We thank you for your time once again and wish you the best always !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
144 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 7 July 2014

This was our first hotel in our Sri Lanka trip and was a pleasant experience. Check in took a while but we eventually got our rooms. The rooms are clean and neat. Best part was the buffet breakfast. A very wide range of cuisine to suit most palettes.

Location is a bit remote from the main road but overall a comfortable stay and would definitely return.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harishbala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
We greatly appreciate you taking some time off to review about our hotel in detail and which will not only help us but also another traveller who are in search of a better hotel option in Kandy.

Reviews from our dear guests make us feel special and feedback on both good and bad services make us better every day.

While we wish you the best we look forward to welcome you once again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamil Nadu, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

Hi, i stayed for 2 days .. We had a very good hospitality, food was good & pleasant view..rooms r clean..staff were friendly... i recommend this hotel for a pleasant & good holiday stay with family...

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pradplee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
We greatly appreciate you taking some time off to review about our hotel in detail and which will not only help us but also another traveller who are in search of a better hotel option in Kandy.

Reviews from our dear guests make us feel special and feedback on both good and bad services make us better every day.

While we wish you the best we look forward to welcome you once again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
thailand
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 June 2014 via mobile

Hi.. I stay in earls regent 2 days june 27 and 28th...2014. Its located in Very nice location .. rooms r clean and gud... nice swimming pool.. specialy restorent is very nice with different varietys of menu... dinner is gud... staff r very nice persons... main think is spa I did massage there . in spa massage girls r from indoasia there did there job well.. I feel relax after massage... at dinner time 2 prety girls welcome us with cute smlie ... avery one impressed with there welcoming.... soo many gud thinks in this hotle... reyaly I loved this hotle... I storngly recommend .

Stayed June 2014, travelled with friends
Helpful?
1 Thank naveenThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
We greatly appreciate you taking some time off to review about our hotel in detail and which will not only help us but also another traveller who are in search of a better hotel option in Kandy.

Reviews from our dear guests make us feel special and feedback on both good and bad services make us better every day.

While we wish you the best we look forward to welcome you once again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2014 via mobile

Excellent hospitality and service. We won't think any other hotel in future. Enjoyed our holiday perfectly in this hotel. First time we are visiting kandy had a good experience.good place for family and kids.

Stayed June 2014, travelled with family
Helpful?
3 Thank Madhu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EarlsRegent, Director of Sales at Earl's Regent Hotel, responded to this review, 21 July 2014
We greatly appreciate you taking some time off to review about our hotel in detail and which will not only help us but also another traveller who are in search of a better hotel option in Kandy.

Reviews from our dear guests make us feel special and feedback on both good and bad services make us better every day.

While we wish you the best we look forward to welcome you once again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Earl's Regent Hotel

Property: Earl's Regent Hotel
Address: 40 / 1, Deveni Rajasinghe Mawatha, Kandy 020400, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 54 Hotels in Kandy
Price Range (Based on Average Rates): £
Hotel Class:4 star — Earl's Regent Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Earl's Regent is aimed at local and foreign travelers who insist on staying in a hotel fit for royalty, just steps away from many of Kandy's most glittering attractions. The hotel's 60 elegantly-appointed Rooms providing the utmost in privacy and comfort. ... more   less 
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