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“Personal service with a fantastic view!”
Review of Kandyan View Rest

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Kandyan View Rest
Ranked #64 of 307 Speciality Lodging in Kandy
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Personal service with a fantastic view!”
Reviewed 4 August 2014

We had a great stay, ajit was most helpful and took the time to understand what we were looking to do in Sri Lanka so he could best advise us. Clean rooms and amazing views whilst having breakfast on the balcony.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2014

First of all for those who are searching for a quick review...room & bathroom are very clean and smell fresh! I saw some negative comments towards the bathrooms etc., those are false or the issues are completely fixed. The place offers a really nice view of the whole Kandy area & hillside in the back! A 10 min walk alongside the Kandy lake takes you to the Kandy center, so there is no need to take a tuk-tuk(300-500 Rs).
The staff is very welcoming and helpful, to be modest. The breakfast is delicious & tasteful, and the host makes sure your needs and desires are met. This is just the place to stay when visiting Kandy area.

Now the story that put this place above all others, and something pictures can not show you.
We are a young couple and this was our second trip to Sri Lanka. With our hopes and expectations up, we landed at 3:30AM at Negombo airport and discovered that, among many others, our baggage was missing. A total shock. With ~20% battery left on our phones and no chargers, we ware totally devastated. I know this sounds a bit silly, but our carefully planed 3-week trip, which we waited and saved for 2 years, just went down the sink.

After approximately a 2 hour wait in the "dark", we ware told that the baggage will arrive the same day at 8:00PM, but it was not possible to wait and stay at the airport. They asked for a contact number of the hotel we're staying in, so they can call the hotel and deliver the baggage later that day. Luckily the Booking.com app doesn't need internet connection to view your reservations, so at least we got a contact number. If this was a 1st world country, a big city or anything close to what we are used to, it wouldn't be a problem for us, but in the middle of "nowhere", to trust that they will deliver your baggage anywhere in Sri Lanka, is just a bit to optimistic for us. After the airport staff did what they could do, we were off. With 1 extra underwear each, some sweets, and a laptop with no charger we went for a 3-4 hour bus drive to Kandy (at this time, we are "on the road" for ~17h, 3 flights, and a long 5-hour car drive to our departing airport).

We arrived much to early at Kandyan View Rest, but ware warmly welcomed by the host and staff anyway. We were emediately served some tea and breakfast (free of charge) as we waited for the room to be prepared. It was an emediate connection with the host, you just know something great is going to happen when you get that connection with someone. We were so lucky to have such a wonderfully compassionate host that helped us greatly through our situation.

We finally felt some comfort as the host calmed us down a bit. He offered to call the airport (several times) for us and made sure that the bags are on the way to our place. He stayed up until 5 am and even got the number of the driver responsible for delivering our bags, so he would make sure that the bags really get to us. He made sure to check on us from time to time and calm us down, brought us some water and sweets, everything free of charge.

We got the bags early in the morning and we were so relieved...but we don't think we would get them (as quickly) if we weren't in Kandyan View Rest.
Since we got our belongings now, we extended our stay for 2 more days. That were the best days we had in the whole trip through Sri Lanka. We had the best evening (or morning) conversations with the host, about so many things. Some of the things so personal that you would't discuss them even with your friends. As forementioned connection happened, that wasn't a problem for us at all. We got some great advice about Sri Lanka as well (where to go, where to stay, what to do,...). We just didn't want to leave the place, we felt so comfortable and almost like at home.

We cant't end the story without mentioning Jack, the cocker spaniel. He was so sweet and affectionate towards his owner and us, he made the waiting easier as well. His candy-like eyes and little wagging tail just put you in a better mood emediately.
So to sum it all up, the start was bitter but the end was sweet. Even if we lost something, we got something better in return - a friend.

A great place to stay and a must if you are visiting Kandy, you won't regret it.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Katja G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin, Slovakia
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 May 2014

Me and my friend really liked our experience at this little hotel in Kandy. The room was clean and comfortable and the view from this hotel was just wonderful! It is nothing like eating your breakfast at the balcony and enjoying amazing nature surrounding this beautiful city. It was very close to the center of the town, too (walking distance - 10 minutes) and some nice restaurants to have dinner at. Above all, the owner of this hotel treats you as the guests to his own house, willing to talk to you anytime. The food is great, too. We would certainly recommend this hotel to anyone wanting to spend a couple days in Kandy and spend their time in a very friendly and welcoming atmosphere :) Sisa and Zdenka

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Svetlana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brno, Czech Republic
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 April 2014

We stayed in Kandy only one night during our Sri Lanka holiday. Kandyan View Rest was great choice.

We had comfortable room with big bed. Cleanliness of room was on very high grade in regards price level of hotel.

Wonderful view from bedroom. Breakfast in time what we needed. Eren (very kind guy from hotel) solved about our transport to dinner and get recommendation for program in Kandy - useful.

Very good location, WiFi connection was working.

Room Tip: Bathroom is not incl. the room. But in our case we had available bathroom on floor with two rooms on...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2014 via mobile

Room was clean, bed ok, however bathroom is in a really bad state: toilets take 2h to refill, you need to kneel in the shower to be able to cover yourself with the tiny un-pressured stream of water. No bins in the room or bathroom. The ceiling fan has a lovely squeak to it making it impossible to sleep with and finally the plugs don't work so can't charge your phone. Breakfast was ok and (new) management nice but a bit intruding. Room is worth 20$ max, actually not even that. Worst place we've stayed in so far.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kandyan View Rest

Property: Kandyan View Rest
Address: No 3/8 Sandaraja Mawatha, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Hotel Style:
Ranked #64 of 307 Speciality Lodging in Kandy
Number of rooms: 5

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