By my review I’d like to thank Mr. J, Kandy View Hotel manager. I’m not aware of his full name – J was the way he introduced himself. I have to say it was a good idea cause sri lankan names have one thing in common which is escaping your memory by all means, you know. J was one of the few Sri Lanka hotel managers who really cared about his guests. He would check in guests at the reception desk, participate in making food and approach guests at the hotel restaurant to talk to them, to solve any issues, to offer a drink on the house or just chat. There was that nagging old man from Sweden at the restaurant one day who bothered J with some very minor issue for half an hour (and the issue was not even related to the hotel or its manager) and J never lost his nerve and remained polite and calm and as helpful as possible. Can you imagine that a manager of your hotel will take care of a dent at your rental car absolutely free of charge? I mean we paid only to the car shop guys. We came to that car shop together and then my gf and I left on a tuk tuk while J stayed at the shop to drive the car back to the hotel after the repair work had been done. What a cool man!
The room we’d booked turned out to be occupied so we got an upgrade to a large suite on the top floor of a separate building. Actually the whole floor was available exclusively for us. Both the room and the view from it were gorgeous. The restaurant located on the top floor of the main hotel building is very good in terms of food, service, views and feeling. I do not know why but we never even checked the pool so I cannot say anything about it.
So, if I find myself in Kandy one day I won’t be thinking too much about accommodation selection. In fact I won’t think at all. I’ll simply go to Kandy View Hotel.
P.S. A reminder for J: please put a neon sign with the name of the hotel at the road side – we missed the turn three times before we finally found it.
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