This place stands out because Mr. Kanchana, its Chairman, dedicates his energy and time to making his guests' stays as comfortable as possible. From picking you up at the station to giving you a lift back into town to organizing tours, getting tickets at discount prices, making recommendations on where to go, lending you his laptop to check your emails on the wireless internet, to sorting out any other problems you might encounter - he'll do it, and he'll do it with a smile. (He even advance-covered the costs of some stranded travellers who hadn't gotten to a cash-point in time.) He can also arranges tours in the area, and arrange pick-ups from Colombo airport.
This is a budget hotel, but it's good value for money. It has a little pool and a nice rooftop balcony restaurant with a great view over town and the surrounding hills (nice food, too). The restaurant even offered food at 1 in the morning, to attend to hungry guests' needs after the perahera festival.
A ride into town costs about EUR 1 or is a 20 minute walk - the views are worth it. They're adding ayurvedic massage to the hotel's amenities.
Definitely a good value for money location for Kandy with staff you'll remember!
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