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Cinnamon Citadel Kandy
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Reviews (2,748)
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1,114
1,165
330
84
55
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All reviewsthe rivera la carte restaurantsri lankalovely hotelmain restaurantswimming poolsuperior roombuffet stylefruit batsour honeymoonhalf boardlovely pooldinner buffetpublic areasstayed longerhotel is situatedtwo nights
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1,887 - 1,892 of 2,748 reviews
Reviewed 16 December 2012

Stayed for 2 nights (Dec 8 & 9). Good location. Good Restaurant. Nice property. Best for couples and family. Though it is a 4 star category hotel, ala carte menu picing was reasonable SL Rs.400 to 1200. Lion Beer was SL Rs.400. Swiming pool was spic and span. Staff were courteous.

Room Tip: If possible take a room in 4th floor which has a view of dining area in 3rd floor, swiming pool in 1st floor and the adjacent lake. Avoid rooms near road side.
  • Stayed: December 2012, travelled as a couple
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1  Thank spchidvakil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

I have been to this hotel when it was chaaya citadel, this time when I went i was surprised to see the newly Refurbished hotel, the furniture and the colors used are very tastefully done, Very Hospitable Staff, Comfortable Rooms. Don't forget to meet Mr. Arshad at the Restaurant on the First Floor who is always there to serve as he really took care of us, He has a character that will make you feel at home. The only problem I faced was the fluctuating hot and cold water in the toilet and an iron board which i didn't get which was important to me but with the Hospitality of the Staff and willingness to help was the most important thing. I will certainly visit this hotel again, and I can rate this hotel far above as compared to Earls regency and Amaya Hills in Kandy.

Room Tip: Comfortable beds and Pillows, Respectable size rooms, Very nice ambiance.
  • Stayed: December 2012, travelled with family
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2  Thank mohideeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

We stayed 2 nights here. The lobby, bar and restaurant areas are all decorated to a very high standard. The room was very comfortable with all mod cons (minor point the shower temperature varied which was annoying, but at least hoot water was always available!)
The pool was underused by other guests so it was nice and quiet to relax by the pool which was excellent!
All meals were nice with a lot of choice - also had a meal in the bar area which was even better and much cheaper than the buffet options.
Only 4 out of 5 because for the price I would expect all of this!

  • Stayed: November 2012, travelled as a couple
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1  Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2012

We stayed for two nights at this hotel and if you like nature, it's a beautiful hotel. Staff service is good and they had a good spread of breakfast. We had room 260 which was a bit of walk down. I would recommend this hotel for any family

Stayed: December 2012, travelled with family
2  Thank JR_KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012

This is a really nice hotel in a lovely setting. The rooms are nice, the service is good and the breakfast is excellent. Its quite far out from Kandy but this is probably a good thing because you are in a quiet location so you can get a really good nights sleep. There is nothing outstanding about this hotel (except the breakfasts) but there is nothing to criticize either. A relatively good quality hotel in a great setting. We stayed for 2 days whilst visiting Kandy and it was perfectly acceptable.

  • Stayed: November 2012, travelled as a couple
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2  Thank Verbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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