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Cinnamon Citadel Kandy
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Reviews (2,778)
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1,124
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All reviewsthe rivera la carte restaurantsri lankalovely hotelmain restaurantsuperior roomswimming poolfruit batsbuffet styleour honeymoonhalf boarddinner buffetlovely poolpublic areashotel is situatedstayed longertwo nights
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Reviewed 29 March 2013

Hotel is located away from the city center, on a smaller road, right next to the river with a grand view. Lovely pool as well. It's all very quiet and relaxing. Great staff all around. Room is spacious with good beds and a nice balcony.

Both the breakfast and dinner are buffets and were included as we booked half board. The selection and quality of the breakfast was really good, with a special colder area for some of the foods (fruits, yoghurts, cheese, desserts etc.). Dinner buffet was generally good but with hits and misses. The local curries and food were generally good and the non-local Western-type food was sometimes mediocre.

  • Stayed: March 2013, travelled with family
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Thank Eric1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013

We stayed here for just 1 night whilst in Kandy and I must say we were very impressed. The setting was beautiful with really pretty scenery. The trip up the narrow winding road in heavy rain was certainly quite hairy.
We had a standard room on the 3rd floor on the side of the hotel with a lovely view of the river.
We had a snack by the pool which was delicious and really well priced. The restaurant food for both breakfast and dinner was of really good quality and there was huge variety to choose from. Some of the local curried dishes were on the spicy side, but really tasty. Looking at the number of tables grouped together it looks like the hotel is popular with coach tour groups touring the island.
The room had modern decor and a huge walk in shower in the bathroom. There were all the amenities you needed.
All staff were pleasant and courteous and all in all we thought the hotel was great and would have no problems recommending or returning.

Room Tip: Standard rooms were good quality.
  • Stayed: March 2013, travelled as a couple
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Thank Superguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013

We stayed for one night and we enjoyed there hospitality, the rooms were very specious and with all the facilities,the hotel restaurants served very good food of our choice. The location of hotel on river side is very beautiful and morning breakfast on the deck is breath taking one.

  • Stayed: March 2013, travelled with family
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Thank HatimAbbas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2013

At the end of the day, its the people who make the difference!!
Cinnamon Citadel is a very well appointed hotel, recently refurbished and I must say they have done a really good job!! Thumbs up!!
As accentuated in my first line, we were really really touched by the service and the overall attitude of the staff. They were simply brilliant!! To cut the story short, I would specifically like to mention and thank Mr. Arshad Buksh (Restaurant & Bar Manager) and Mr. Raminda Premraratne (Executive Chef). These guys made sure we had a smile on our face throughout our stay in Cinnamon Citadel. Not to forget the other staff, they were really nice as well.
Overall we had a fantastic time at the Cinnamon Citadel with the nicest staff we have ever met.
Cinnamon Citadel, Kandy - Highly Recommended

  • Stayed: March 2013, travelled with family
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Thank Sanket_Khanolkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

Very decent hotel with a great view on the river. Clean, spacious, large variety of food, helpful staff, modern/ethnic decoration.

We stayed at room 325 which was very far from the reception and extremely difficult for disabled people to reach. Also the room was quite noisy because it was located next to some pumping equipment.

Stayed: March 2013, travelled as a couple
Thank kantoV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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