We stayed here for two nights on a tour of Sri Lanka and enjoyed our stay very much. We had first been checked into a room with a leaky roof - only discovered after I had unpacked and there was a bit of a downpour - and were offered a change as a result. Unfortunately, the next room we were offered had twin beds, and the third, which we accepted, although an 'upgrade' was less appealing but the hotel was nearly full and who knew if there was a fourth option. The change was handled efficiently by the staff on reception, but not very quickly until I had packed our bags and camped out in reception waiting for a new room.
After that, it was all plain sailing. Food - as we found everywhere in Sri Lanka - was wonderful, the restaurant had great views over the river and the bar, open to the pool, was a great place to while away a couple of hours. The bar staff will bring food from any of the hotel restaurants to your table, so there was no reason to leave.
Kandy is a vibrant city and I would have liked to be more centrally located, to feel we were actually in the middle of things, but you can't have everything and I believe we were in the best hotel in the area.
- Official Description (provided by the hotel):
- Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. ... more less
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- Also Known As:
- Chaaya Citadel Kandy Hotel Kandy
- Chaaya Citadel Hotel Kandy
- Kandy Chaaya Citadel Hotel