Property is very good, aptly located near the Mahavelli River.... They arranged for a river cruise for us which was very good.... They however goofed up a couple of places.... I asked for a glass of water with some lemon juice squeezed in, they didn't make me sign any receipt but added this to my bill.... Also they overcharged me for the screwdriver instead of 460 Lankan Rupees plus taxes - they charged me approx 880 Lankan Rupees.... I came to know abt this later after we left since someone else in our group signed for the bill at the time of checkout.... Can't do anything abt it now - its too late.....
Another hiccup was during dinner - we had categorically requested for vegetarian dishes.... we were served bread as well as Icecream which contained eggs... Ideally they should have a set of marking like a green dot for vegetarian & a red dot for non-veg (which I suggested after we discovered the goofup).....
- Official Description (provided by the hotel):
- Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. ... more less
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- Also Known As:
- Chaaya Citadel Kandy Hotel Kandy
- Chaaya Citadel Hotel Kandy
- Kandy Chaaya Citadel Hotel