Stayed for one night while backpacking around Sri Lanka. Told we had a room upgrade but found we were miles away from all main facilities. We struggled with bags with little help. After asking for another room we were downgraded only to find the only difference in the room was a bath!!
Some lovely staff while others very unhelpful. Watched one Indian lady with a young child in a buggy asking for assistance going down steps, it was only when I and my daughter offered to help her the young man reluctantly stepped forward.
Our room had finger marks and stains on walls and cushions but after already asking for a different room and just staying one night I couldn't be bothered asking again.
The wifi is useless and while the food does look nice it's a feeding frenzy to get any.
I personally was horrified when I found out how much my daughter had paid it was disgraceful and overpriced.
On leaving I noticed another guest being waved off with a small gift of food while we were offered nothing at all.
Would not recommendMore
- Free Wifi
- Free Parking