Note I have had to select a Tripadvisor visit date of 2012, but our attempted visit was 2011 - I arranged bookings over the internet and confirmed a 2 night stay at one of the chalets here.
Arrive in SL and contacted them to confirm, to be advised they did not have any places. Nice and griefy start to the hols. Casa Colombo, our initial night's stay also chose to follow the same level of customer service.
I sincerely hope both organisations have pulled their socks up on this kind of business management.
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