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“Wonderful time at Walatta House”
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Overview
Villa -
3 Bedrooms, 4 Bathrooms, Sleeps 6
Tangalle, Southern Province

Reviews from our community

Excellent - based on 23 reviews
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Reviews from our community

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722guy
London, United Kingdom
1 review
“Wonderful time at Walatta House”
Reviewed 17 July 2017 for a stay in March 2017

Lovely holiday villa
We had a lovely stay at Walatta and were looked after really well by the team. The house design is modern with the whole of the front is open facing the pool and ocean. There is an inner courtyard garden with openings to the elements. The bedrooms are comfortable and clean with welcoming air con and the bathrooms are inside outside. There is an inner room with Sat TV to keep the kids happy in the evening whilst we dined on Alwis's cooking.
We went shopping to the fresh markets with Alwis one day which was fun to haggle for fish but it was no means required. On other days all receipts were presented to us in an easy format and we were able to budget.
The beach is accessed down the slope, that might be slippery when wet, and was wonderfully deserted. The sea can be rough and children should not be left out of sight. The pool in the villa has views out to sea.
There is a deck built into the hillside on which we did yoga in the mornings and relaxed on in the afternoons. Wonderful.
In all a lovely holiday...we will be back

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Jul 2017
Dear Hege and Stefano,
Thank you so much for sparing the time to write this review. I am really delighted to learn that you were able to enjoy your holiday so much.
I'm so pleased you went shopping with Alwis, as you say it is not necessary but it is fun. It's so refreshing to be allowed to pick up a fish, check its gills and smell it for freshness. I'm glad you found haggling fun...I always think we get a better deal if it is done with a smile and surely there is no better way to buy fresh fish.
It is also really encouraging to learn that you used the deck for yoga ... it is a lovely location for it and I hope that you were able to enjoy your practise.
Thank you again and we look forward to your return.
Best wishes
Jack
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
2 reviews
“Gorgeous villa”
Reviewed 2 June 2017 for a stay in May 2017

Stayed at Walatta for 2 nights. We thought the design of the villa was unique and beautiful. Located right on a secluded beach. The host has a dog named Wally, she was very charming and fun to hang out with. The staff was genuine and attended to all of our needs/requests - they would even pick fresh coconuts for us from the palm trees whenever we wanted!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Jun 2017
Thank you for writing this review. I am glad you liked Wally....she is very charming and not too playful.
Please come back again soon.
Best regards
Jack
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
daniedieg...
Dubai, United Arab Emirates
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nightmare in Paradise”
Reviewed 30 May 2017 for a stay in December 2016
3
people found this review helpful

My family stayed at the Walatta house for 10 nights between Christmas 2016 and New Years 2017. I suspect the extended duration of our time there only magnified the overwhelming shortcomings of this property. It's such a shame that the house was so grossly neglected. What should have been an idyllic, tranquil stay in paradise was unfortunately a stressful disappointment.

CONS
- "beach access" is a ridiculously steep, unpaved and rocky terrain that is beyond dangerous and treacherous. This is a serious accident just waiting to happen. It was incredibly unsafe even for those that are able bodied and physically fit. There was dew on the grass and on a number of occasions people almost slipped. The very least that needs to happen is for a handrail to be installed.
- Upon arrival the bedding had HUGE holes, towels were rock hard and filthy with stains
- Stained and filthy mosquito nets with dead bugs and dirt caked on the top
- The AC in the Master broke on 3 separate occasions, in 38C (100F) heat. Technicians came out for "repairs" which resulted in many people standing around for hours at a time and nothing being fixed properly
- The house does not have enough electricity (they claim voltage fluctuations in the area) - the power would often and sporadically go out and then a massive generator would turn on. This happened daily and the back bedrooms were affected by the horrendously loud noise. Not to mention the omnipresent smell of diesel. Couldn't be any further from "eco-friendly"
- The back bedroom does not have a fan or functioning AC. There is a gaping hole in the ceiling where the fan should be.
- Broken, leaky toilets and sinks in all bedrooms - our belongings that were stored under the sink were soaked on several occasions
- Broken window on one of the sliding doors. The blinds were again stained, dirty and had dead bugs.
- None of the sliding bedroom doors shut properly - this resulted in a 2-3 inch gap around each door where squirrels (more on this later), spiders and other creepy crawlers would frequently visit
- The bathrooms are open to the elements and this resulted in spiders and bull ants that would cover the entire vanity in the evenings
- There is a squirrel infestation. Each morning they would chew up the pillow cushions in the lounge (holes everywhere) and leave poop droppings all over the couch. The squirrels that also entered the bedrooms would climb onto the bed and poop on the pillows!
- Not enough outdoor furniture for everyone to enjoy the pool together - only 2 sun loungers. No umbrellas in 38 degree heat. We eventually got the staff to rent umbrellas as they said the owner would not buy more lounge chairs (despite this property being positioned to suit more than 6 guests) nor umbrellas to provide shade from the blazing afternoon sun - very hard to believe but the property mgmt team say we are the only guests in 4 years to request this?
- Food was average. Buyer beware, you need to closely itemise daily inventory as you will be overcharged by Alwis. Major trust issues resulted in us joining for the morning market shops.

PROS
- The location is fantastic and the views are breathtaking
- The house staff really deserve a medal for ingenuity. In the face of adversity and with limited (no) resources allocated to them, they tried their best to resolve issues
- Wally the dog is a joy and great fun to play with on the beach

We stay in luxury homes all over the world at least once a year and I have never had such a terrible experience. Eden Villas property management team on the ground (Rohendra) were non existent. We had to escalate our issues to the owner, Jack. At the beginning he was responsive but each reply was geared towards excuses and did not accept any onus. As the issues and days continued, Jack became entirely unresponsive. Pathetic customer service. This is not acceptable when you are charging peak season luxury rates ($8208 for 10 nights).

I would most definitely NOT recommend this property and in the future will never book a villa through Eden Villas Management.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Jun 2017
Dear Daniel
Thank you for your review. Whilst I must confess to finding it a bit harsh as well as a little rude and unfair I do always take constructive feedback positively. We will do our best to ensure that no future guest has a similar experience to you.
Regards
Jack
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
corinne m
Zurich, Switzerland
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“fantastic stay!”
Reviewed 24 January 2017 for a stay in December 2016

we had a blast at walatta house! we was a group of six people and the house is perfect for that! the location & the beach is just awesome and the house is beautiful! the staff was friendly but not that attentive as required and expected for the price of the house.
the food was good but overpriced, western-prices. it’s a bit sad especially when you know the local prices.

altogether a nice stay for 5 nights with a hint of luxury!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Jun 2017
Thank you Corinne for taking the time and effort to write this review. I am sorry that the staff seemed to hang back a bit. I would say to all guests that whilst the staff are really willing and able they might...certainly initially at least....hang back. This is for no other reason than some guests prefer it that way and the staff will take a little time to fully understand what type of service you want. Please do not feel shy about telling them....or us, as we always visit and our phone numbers are in the information we give....and we will help to ensure the service is as you wish for.
Re the food : we do not in fact charge for food but only pass on receipts for shopping and the transport to get it...and we do encourage guests to go shopping at least once so you know what's available and what the costs are.
I am sorry that these things were not clear to you and we will make sure that future guests are aware. Our numbers are, as mentioned, available in the house and we are very happy to help where we can.
Thank you for coming and I am glad you enjoyed your stay with us.....please come again.
Regards
Jack
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MayaDxb13
Dubai, United Arab Emirates
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Wonderful place”
Reviewed 14 September 2016 for a stay in September 2016

This is truly a place to get spoilt! If you don't leave the villa, you will still have a fantastic vacation. The staff are amazing & Alwis (the chef) is a culinary expert, waiting to please your taste buds at every meal. The house staff will take care of all the cleaning, Washing & requests happily & the gardener (we nicknamed Mr Smiley for his never ending smile) will ensure the pool & garden is in tip top shape every day. Especially grateful for the hours of kids entertainment with Wally (the house 4 legged friend) & the company he provided the family.
My only suggestion is that signage needs to be put up on the main road as the house is hard to find.
A truly memorable 6 days & we are already dreaming of coming back next time. Thank you everyone at Walatta House.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Feb 2017
Hello Maya.

Thank you for taking the time to leave a review of Walatta House. We love to hear that guests have a wonderful time in any of our villas - Walatta is indeed quite special and will be here for you when you come back..

Mr Smiley does have a never ending smile!

We have taken your point on board regarding the signage and are in the process of remedying this. Thank you again for your feedback. As always, we hope to see you again.

Regards,

The EVinSL Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SarithaPi...
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Most wonderful holiday”
Reviewed 20 May 2015 for a stay in December 2014

We stayed at Walatta House for 2 weeks just before Christmas 2014. Our family group was made up of all ages and everyone loved the place. My husband and I, our 3 children aged 8, 4 and 1, 1 set of grandparents, and a 25 year old niece were all superbly looked after by the ever helpful Suranga and staff. The food Alwis cooked was just delicious (why eat elsewhere?) Jack's office arranged for a lovely lady called Kusum to come and help look after the baby (I thoroughly recommend her for anyone who wants help with their children) her English is excellent, she arrived punctually with a smile every day and looked after the baby better than I can. When our middle son fell ill Kusum whisked us off to the local hospital and helped us to see the right doctor and generally made life much easier. Pirantha - the most amazing Ayurvedic masseur came to us EVERY day - he is fabulous - you must have a treatment - it's very ayuvedic no thrills but you can feel yourself healing over the days.
Now the house - it's beautiful it has been built with style and panache and has the exact right balance between eco and luxury. We loved the frogs and birds in the pool, the stunning butterflies, the enormous water monitors, the unceasing crowd of emerald beetles in the evenings. The planting is beautiful you really feel as if you are in a tropical jungle.
Anyhows enough - it is wonderful here we cannot rate it more highly. Haven't even mentioned beautiful beach, rock pools, whale watching etc etc but no need to. We'd go back in a flash.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jun 2017
"Hi Saritha, Thank you so much for taking the time and effort to write the review.We are so glad that you've had a wonderful stay and we look forward to welcoming you back soon. Regards, Charith @ EVM"
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frejathec...
Plaxtol, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful location and facilities”
Reviewed 23 September 2014 for a stay in April 2014

The best thing about Walatta House is the location with a gate leading directly onto one a sequence of beaches which come more protected from the prevailing waves as you head West. The house itself is no overlooked at all, and being raised from the beach, is very private.

The amenities are very new, and apart from a couple of temperature control issues with the guest fridge, the facilities and decor are superb, while the private pool is the kind one dreams of when booking an exotic holiday. The Manager / Chef, Alwis, cooks delightful meals and will accompany you shopping if requested. The food shopping is not as cheap as guests might expect, but the excelllent quality of Alwis' food is a lot better value than paying for similar in a commercial restaurant.

There are trips that can be taken using Walatta House as a base such as the Whale Watching in Mirissa, but such is the loaction and accommodation it is perhaps more worthwhile taking advantage of Walatta House rather than having an active touring programme.

One point of note for families. The rooms are not connected and therefore younger children might feel uncomfortable not having access through a internal hallway to their parents room, access bieng external. That said, at no time during our stay was there anything other than a serendipitous feel to Walatta House, but parents may wish to view the floor plan to assess suitablility for children <10 years old.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Leaving
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
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  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Dec 2014
Hi,

Thank you so much for taking the time and effort to write the review. we will look in to the issue with the fridge and we look forward to welcoming you back soon.

Regards,
Charith @ EVM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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