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“Convenient location but breakfast not fantastic”

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Lealea Garden Hotels-Sun Moon Lake-Moon
Ranked #23 of 128 Hotels in Nantou County
Singapore
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Convenient location but breakfast not fantastic”
Reviewed 1 July 2014

The hotel is located within walking distance to the little shops in the famous sun moon lake district. So, it is very convenient to get food or dinner. The room is very spacious and clean and hotel staff are very friendly too. Our room also has a view of the lake in the Yuchi area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SGSkyes23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
    13
    44
    20
    5
    3
See reviews for
34
16
2
5
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Taipei, Taiwan
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 June 2014 via mobile

This review is for the newer tower not on the lake. We stayed in one of the corner rooms and it was big. We could have had four queen beds there. We got a package that included 4 tickets to the aboriginal park for an additional NT 1,400. Amenities inside the room were great. Nothing that was missing and it appeared very clean. Very satisfied with the room quality. There was a partial view of the lake, but mostly of other smaller buildings around us. Due to the rain, the Main Street was empty, shops closed or closing early. Our kids had really nothing to do so we looked for the pool and there was none although it was advertised on the website. The front desk said that there was a pool at their other resort but that it was closed.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level 5 Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 June 2014

I stayed one night in May as part of a tour. The hotel is fairly modern with large rooms and a large balcony which overlooked a growing wall. However, the room walls were painted white with no wallpaper on the walls. Many places on the walls had been touched up with paint, but not all the same colour and gave the room a cheap appearance. The white vinyl chair had coloured pen marks on it, perhaps the artistic attempts of a former guests children! For the size of the rooms, the bathroom is very small. You can't use the sink with the bathroom door open, and to close the door you have to back up away from the toilet to make room.
I found it difficult to find a good place to have dinner in the area, since most places seemed to be closed in May. Breakfast was adequate, although most items were not very hot.

  • Stayed May 2014, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donmcq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 May 2014

We stayed in a family room for 3 nights (two queen-size beds). This rooms have no good views but are very spacious. The standard rooms are facing the green garden/hill and are having a balcony. The family rooms are facing the street without a balcony. For breakfast you have to go to the other chalet-type hotel at the lake, 1min away. With the buffet breakfast you have a good choice: fruits, cereals, warm Chinese/Japanese and Western food, the coffee and juices are awful. From the restaurant you can see the swimming pool (no glass wall) and especially hear the people running in the gym or playing billiard, it is a bit noisy and annoying. I cannot recommend the restaurant for dinner, expensive and not tasty at all. The lobby at the hotel is maybe good for smoking but not for relaxing, right beside the car park so in busy times lot of exhaust fumes... But for the price and the location it is a good choice!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blatce21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level 6 Contributor
100 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 May 2014

The Lealea Garden Hotel-Sun Moon Lake - Moon is a new annex to the chalet-type Lealea Garden Hotel.
Room: good size, modern furniture, comfortable beds (no reading lamps), two chairs and a small round table, desk with a chair, TV, minibar, safe (was not working, had to be replaced), coffee/tea maker, complimentary bottled water every day, free WLAN access. Small bathroom.
Restaurant (at the Lealea Garden Hotel, 2 min walk): breakfast is Chinese fare, toast and one kind of jam available. Dinner: we had a very disappointing set dinner for 550NTD per person; the fish dish was ok, the pork dish was 95% fat, and the chicken dish was 95% fat skin. The following evenings we went to the Fleur de Chine Hotel for their buffet dinner: huge selection of excellent foods, at twice the price however, but a hundred times better!
General: modern building, quiet, free parking. We would go there (but not eat there) again

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walter1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 April 2014

This is a nice property. It had a nice lobby, attentive staff, and the rooms were modern. My local friend picked the room and I was surprise a hotel of this class had no towels. In all my travels this is the first time I've ever experienced this. I had to go to 7-11 to buy a towels, and you are limited to the towels that are the same size as face clothes.

This side of the lake (south east) is at the Ita Thao Pier which is good because it is quieter and close to the cable car (which I recommend). The problem is that to the buses that go to Taichung and the HSR only leave from the North part of the lake (Shuishe). Public transport around the lake has limited options. A bus ride from the the Shuishe to Ita Thao took us a good hour, and the bus ride is uncomfortable because of the wild turns the bus driver takes around the lake. A bus we took from the cable car to wenwu temple did not follow the schedule. The boat is probably the fastest and cheapest (15 minutes) for 100nt a person, but it stops running at 5pm. It would have been great to know this upfront. This hotel has a shuttle, but it only run twice in the morning. We saw the shuttle parked beside the hotel most of the time. One night we came back late from Taichung because we decided to stay longer. The bus dropped us from Taichung hsr to Suishe, but all the buses around the lake had stopped. It must have been around 9:30pm or so. Shops were closing. We called the hotel to see if they could pick us up (15 min ) drive, but they were unwilling and offered us a taxi for 700nt.

We declined and tried to rent a scooter from a shop, but it was an old scooter and when I couldn't start it his wife decided to not let us rent it anymore. We ended up getting a cab that the local police got for us for 600nt. This made us quite angry at the hotel for not informing us and leaving us hanging like that especially for what you pay for this hotel. I would suggest getting your own car or scooter to get around if you're prepared to stay on this side of the lake.

The breakfast buffet is alright. It has a nice location with windows right by the lake. The gym area is really small and a decent sized pool that no one used. There are some lunch options near the hotel and a 7-11 closeby that doesn't close.

Hope that helps.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChicVoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kota
Level 5 Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 23 March 2014

Sun Moon Lake is very beautiful and this hotel is on lake giving a great view of lake. Hotel is very good. Rooms are comfortable. Restaurant is great, food served is very delicious and view of lake is marvellous. Indoor swimming pool is small but clean and good. They have 2 pool table also.

Room Tip: lake view room is best
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RKBirla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lealea Garden Hotels-Sun Moon Lake-Moon

Property: Lealea Garden Hotels-Sun Moon Lake-Moon
Address: No.71 Shuixiu Street, Yuchi Town, Nantou County 555, Taiwan
Region: Taiwan > Nantou County
Amenities:
Spa
Hotel Style:
#11 Spa Hotel in Nantou County
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Lealea Garden Hotels-Sun Moon Lake-Moon 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Standing next to the lakeside trail of the cable car station, the MOON LAKE is original with unique totems of the Itathao Tribe. The lobby follows a Bali style design and the chair of weaving integrated in the bricks present aboriginal feature. It brings travelers a relaxing and romantic holiday atmosphereThe “Starry Moonlight Restaurant” at the top floor of the Moon Lake Garden Hotel overlooks the waters and mountains of Sun Moon Lake, and is right under bright and clear starry sky. We give you where is filled with delicacies and beautiful views. ... more   less 
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Lealea Garden Hotels-Sun Moon Lake-Moon Taiwan/Nantou County

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