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“OK but hampering restaurant”

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Formosan Naruwan Inn
Ranked #33 of 88 Hotels in Taitung County
Nuenen, The Netherlands
Level Contributor
350 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“OK but hampering restaurant”
Reviewed 9 November 2012

Hotel lobby, rooms,staff at the reception, it is all OK. The breakfast is great with even a separate vegetarian buffet I did not see as yet in all the other 5* hotels we have visited in Taiwan. But when it comes to the à la carte Chinese restaurant of the hotel, it is really strange that no one of the staff there speaks one word of English. Even with my declaration written in cute Chinese characters, stating that we wanted vegetarian dishes, it was not possible to get the staff started.
Finally there was our guide who helped me, though not without trouble. I got the impression staff was not willing to do anything.This was really in contrast with the veggie breakfast buffet we got next morning. Same unwilling staff in the all you can eat European buffet restaurant of the hotel. As the group was late, they started to have dinner, but did not get the opportunity to finish as the staff had already removed all the food including the desert.
So: hotel is nice, breakfast too, but dinner ...

  • Stayed October 2012, travelled with family
    • Value
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Helpful?
1 Thank n_wiedenhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Subic, Philippines
Level Contributor
442 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 15 April 2012

Have use this hotel on a round trip on Taiwan,a nd it is a standard hotel like all other places. Would not have choise this by my own

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
2 Thank kmittag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 April 2012

Stayed here only one night as part of a bus tour. The room was very large and spacious. The decor is local Taiwanese Aboriginal.

As we got into the hotel a bit late, and there were not a lot of options in the area, we opted to eat ala carte at the Chinese restaurant. The food was okay, but not really what you'd expect in a 5-star hotel (which is what this hotel apparently is rated). The tea smoked duck had no smokey taste at all, nor did the smoked pig trotters, and the black bean beef had a tangy kim-chi addition which gave the dish an unusual taste. Our teapot didn't get readily filled, and was empty for quite a while before we asked for a top up. The stir fried vegies were delicious, as was the steamed cod.

There was a show with a live Filippino band, but we gave that a miss. They apparently sometimes have shows with local Taiwanese Aboriginal performers, so it depends on how lucky you are as to which you get.

The bathroom was quite large when compared to other hotels I have stayed in. The shower was over the bath tub, and had a shower curtain. The bathroom taps were the older style separate taps for hot and cold (and not the mixer that most modern hotels seem to have). There were all the usual free toiletries.

There are robes and slippers in the wardrobe, which you can wear in the room.

Sorry, I must admit to not recalling details about how soft the bed or pillows were, as I stayed in 5 different hotels in as many nights.

Breakfast was good. It had the usual spread of East meets West. The dining area was large and our group of 7 was easily accommodated.

There is a 7-Eleven just around the corner at the back of the hotel, which was handy for our snack run. You can exit the hotel from the side door near the shops under the hotel, but you can't re-enter and have to go back through the front (at least not late in the evening).

We didn't pay for this hotel directly, as it was included in the tour price, so it's hard to say if it is worth the price. But it was spacious, clean and functional. It was a quaint, different hotel room to the usual you get these days. However, I must admit, I do prefer a more modern decor, though.

  • Stayed March 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank TravellingSandgroper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chino Hills
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2012

We were there for vacation from Los Angeles. The hotel has very nice facilities although we didn't have time to enjoy much of it because we only get to stayed one night as part of our 8 day Taiwan Tour package. But the kids had fun at the Arcade and swimming and we also enjoyed the hotel night time live band entertainment Thank-you all the band members for a fun and great time singing and dancing with everyone.

  • Stayed June 2011, travelled with family
    • Value
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Helpful?
3 Thank May G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 7 February 2012

We stayed there for one night as part of our 8day All Taiwan package. It was a fabulous hotel, big spacious rooms, awesome Hot spring facilities with swimming pools.

We also had dinner at the hotel which was a sumptuous 10-course meal

One downside is it is apparently quite far from the city centre but it didnt matter to us because we were travelling by tour bus.

The rooms were big enough for 3-4 people.

  • Stayed April 2011, travelled as a couple
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Helpful?
1 Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 January 2012

I stayed there for 1 night because I join a tour group and happen to stay there.
Based on the tour guide, it is or was the best hotel in town.
I got a non smoking room but when I entered the room, I only can smell smoke inside.
The decoration and interior was old but luckily clean.
They have wi-fi service only in the lobby and provide shuttle bus to the night market (additional charge) but unfortunately the night market only exist on week end while I went there on week day.
They also have home band for entertainment (all Phillipines girls except the one who play the saxophone)but the singer looks more to a club singer than a family hotel singer.
Over all,it was quite nice to stay there but I will think twice to go back there.

  • Stayed December 2011
    • Value
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Helpful?
2 Thank Berlinda_koe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
238 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
Reviewed 24 December 2011

We (family of 3 adults) stayed here for one night in December 2011 on a package tour of Taiwan. We had two spacious interconnecting rooms with one bathroom and two flat screen TVs. The hotel has an interesting Taiwanese aboriginal theme and is popular with tour groups, mainly Chinese and Japanese, and it's a bit far from the sights unless you have your own transport. There are some nice views from the higher floors.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stickman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Formosan Naruwan Inn

Property: Formosan Naruwan Inn
Address: No.385 Section 2, Zhongxing Road, Taitung City, Taitung County, Taiwan
Region: Taiwan > Taitung County
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 88 Hotels in Taitung County
Price Range (Based on Average Rates): £
Hotel Class:3 star — Formosan Naruwan Inn 3*
Number of rooms: 276
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Also Known As:
Formosan Naruwan Taitung
Formosan Naruwan Inn Taiwan/Taitung County

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