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“Lovely bar” 4 of 5 bubbles
Review of Bocas Paradise Hotel

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Bocas Paradise Hotel
Ranked #7 of 13 Hotels in Bocas Town
London, United Kingdom
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Lovely bar”
4 of 5 bubbles Reviewed 14 August 2014

I didn't stay at this hotel but we did go in and have a drink at their bar a few times. Mariela the bartender is lovely and she also organised tours at good prices. The place has a nice, relaxed atmosphere to chill out with a few beers on the deck looking across the water.

However, the only down point has to be the downright unhelpfulness and rudeness of the receptionist. I wanted to book a tour through the hotel so I asked her: 'is the tour organiser here?'
Her response: 'no'
Me: 'when will she get here?'
Her: 'don't know'

Beyond unhelpful, dismissive an as if we were causing her an insult by asking a simple question!

  • Stayed August 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank pp163234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
    56
    48
    39
    21
    19
See reviews for
29
96
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3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

I stayed 2 nights in a stuffy room. The towels in the bathroom were frayed and desperately need to be retired to duster status. The AC was noisy and generally ineffective. I would recommend it as a last resort. The location is great, only a 5 minute walk to the center of town, and boats can come right up to the restaurant for island hopping tours.

Room Tip: Pay the extra for a balcony and bring your own towels.
See more room tips
  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

We went to Bocas for a two day get away with some friends. The hotel is conveniently located right next to the water taxi stands so no walking thru town dragging your luggage. Our room was king size bed with not the greatest view, but okay. Balcony with 2 chairs is soooo small you can't even sit out there without your knees bumping. Good A/C but hot water sucks. Breakfast was listed outside hotel as $6.00 and we were charged $7.00 each. Not a very special breakfast. But mostly what was annoying was that the staff was not very friendly. I seemed that we were bothering them with questions about the area. No one seemed to know where anything was or phone numbers for anything. We found a better and cheaper breakfast the next day. Bar was not open during the evenings but they didn't seem to mind if we brought our own snacks and wine.

Room Tip: Definitely want a room that does not face the street. Noisy during evenings with music and parties.
See more room tips
  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Kathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arequipa, Peru
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 30 May 2014

Despite doing a lot of research before we went, we still managed to end up in the noisiest place in town.
Right next to a nightclub that had the walls bouncing until 3am! Only the very noisy AC went a small way to drowning out the noise (it was no good for anything else!)
We had asked for a water view, so we were 'side-on' to the bar, however, when we asked the next morning, they did move us to a room on the far side which was a bit quieter.
However, there was no breakfast because "it was the cook's day off" (Tuesday) and the place was filthy, with MONTHS of fly poop on the patio doors!
Very expensive for what we got

Room Tip: stay somewhere else
See more room tips
  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Beltiemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bocas Town hotels

Florida
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 17 May 2014

We put up with the terrible smell of a very moldy room for 2 nights. The manger (Joe) was extremely rude, unfriendly and doesn't respect the hotel guest. We had a Oferta Simple certificate for 2 nights and a free buffet breakfast was included. The manager (Joe) and the staff didn't honor the free breakfast and charged us for it. I would not recommend the hotel. DO NOT STAY AT THIS HOTEL!!!!

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank smeri55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 11 May 2014

KEEP AWAY from this dump. Over-priced and filthy. The people running this joint don't give a toss either about the state of their place. Give it a wide berth is our advice. Even asking for hot water or for a remote control that works is too much for these people. The whole lot of them unfriendly and inhospitable.

Stayed May 2014, travelled as a couple
Helpful?
5 Thank Wearytraveller249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bocasparadise, General Manager at Bocas Paradise Hotel, responded to this review, 9 July 2014
e really are not sure how to reply to you as you really have unpleasant things to say without stating anything exactly what was wrong.
We have allot of people stay here that love the hotel and the staff, cleanliness and the atmosphere. We do have the odd "less then perfect" experience like any hotel but that is usually pertaining to a specific situation where a guest is unhappy with something specific,they provide feedback and we try to improve.

Either way, thanks for your opinion but next time you stay at a hotel and have such negative things to say, please state what you felt what was exactly wrong and provide constructive feedback rather then an off handed opinion.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Cayman
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 bubbles Reviewed 25 April 2014

The web site clearly states that all their rooms "come equipped with spacious balcony with seating". We booked with an Oferta Simple, Panamanian equivalent to Groupon for two standard rooms for two nights as the suites were not available. We arrived early and asked if we could store our luggage until the rooms were ready. They were stored in Room 106, a ground floor room across from our designated rooms. As soon as we entered we noticed the awful stench of mold/mildew and NO balcony. I mentioned that the web stated every room has a balcony but they said not the standard room which is what was advertised in the coupon. Hmmm. I asked the manager if we could upgrade to a higher floor. We wanted a balcony and a room without mildew. He said the increase would be $20 per room. We agreed. Only at check out did we realize he meant $20 per night per room. Ok, fair enough, I should have asked him to be more specific.
Our rooms ended up on the 3rd floor with balconies and no whiff of mildew. The custom made Balinese furniture had seen better days and one of the chair arms were broken. There was a safe in the room but it was not operational. The room was clean, the a/c worked as did the fan. The bathroom was small and dated but clean and had lots of hot water.
The location of the hotel is good, on the water next to the water taxi. The lounge has lots of seating, fans, beautiful water view. The coupon came with breakfast. There were two big Oferta Simple signs displayed in the bar area showcasing a small table with orange juice and 2 plates of fruit.
There was loud music playing every night but with the doors closed and the a/c on we didn't hear it although we thought it was quite pleasant sitting on the balcony listening to the music before bed.
I have rechecked the hotel web site and under rooms and rates it clearly states all rooms have a balcony.

Room Tip: Third floor on the right side of the hotel are quieter.
See more room tips
  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank caymansky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bocas Paradise Hotel

Property: Bocas Paradise Hotel
Address: 1st Street | Next to Taxi 25, Bocas Town, Isla Colon 00420, Panama
Region: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Bocas Town
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bocas Paradise Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Bocas Paradise Hotel is located in the heart of the vibrant and picturesque Bocas Town. The hotel features three stories of colorful Caribbean architecture perched out over the water with spectacular views. The hotel offers 30 rooms, an incredible restaurant and bar and some of the best views in Bocas. All of our rooms are en suite, have air conditioning, a ceiling fan, free high speed wi fi, and cable TV. We have budget rooms without a view, double and twin rooms with a balcony and view to luxury suites with fridges, coffee machines and gowns to enjoy on the large ocean facing balconies. We look forward to welcoming you to our paradise! ... more   less 
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Also Known As:
Bocas Town Paradise Hotel
Bocas Paradise Hotel Bocas Del Toro, Panama - Bocas Town

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