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“Poorly managed hostel.” 1 of 5 bubbles
Review of Hosteluego

Hosteluego
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Hosteluego
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Poorly managed hostel.”
1 of 5 bubbles Reviewed 14 September 2012 via mobile

I arrived at the hostel with four of my friends and we were told the hostel was $10 a night for a dorm room and $25 for a private double. After one night we went to book in for another and now the owner's son who had booked us in before told us it was now $15 a night for a dorm room and $35 for a private because there was a local festival. When we asked why he didn't tell us he said he did, however none of my or my friends or the swath of other backpackers who decided to check out that morning with the surprise %50 price increase.

It is not a nice feeling to be accused of lying when 12 plus people remember a different story. The more likely scenario is that they made a last minute decisin to use the festival to cash in on the likely increase in travelers.

Two other guests were not about the price increase and were also not told their bed was only available for one night and were woken up and told to "Get out"

  • Stayed September 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Corin87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akik926, Owner at Hosteluego, responded to this review, 28 September 2012
This is one of two people traveling together who threatened to leave HosteLuego a bad review if we did not maintain our prices for them during two days of Feria. We were completely full and following local pricing protocol, as was every other hotel and hostel on the island. Unfortunately, you can't please everyone. Fortunately, though, we get very few guests like this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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148 reviews from our community

Traveller rating
    74
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    21
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 September 2012 via mobile

We stayed at Hosteluego for 4 nights and it was outstanding! Very friendly and helpful staff,very clean,great kitchen (free pancakes!), great chillout area and quiet nights (no party hostel,although there are lots of young people)! I would highly recommend this place!

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kath2606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 June 2012

Hostel Luego is the best hostel I've come across in all my travels in Central America. I have returned to Bocas Del Toro three times on this trip and stayed at Hostel Luego every time. My first visit to Bocas, I stayed at two or three other hostels and never felt comfortable, I just kept moving around until I found this one. It is the only hostel that has a nice, clean, roomy kitchen, great pressure in the showers, hot water, brand new A/C and everything is spotlessly clean. The hostel even has a living room out back with a TV and the most comfortable couch (my friend and I both have fallen asleep on it multiple times)!! The hostel had everything I needed to feel at home, anytime I needed to borrow scissors, a towel for the beach, etc etc Alex and Jose were more than happy to accommodate me. The hostel is an awesome place to hang out, but it's also super low key at night and a great place to stay when you need a night in to relax.

  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natalie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg District, Luxembourg
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 27 June 2012

The hostel is new and very well kept - the rooms and the bathrooms are extra clean. There are some common areas where you can hang out and in the morning you can make some (free) pankakes for yourself. Another great plus comes for A/C which is definitely beyond the standard (and you would not expect it for the price you are paying...).

The only minus is the lack of space / cupboards / hangers in the rooms.

One morning we were awakened by manager arguing vividly with one of the guests, so the reviews which are angry with the staff may have some grounds.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lukasz555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas, United States
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 12 June 2012

While still in Puerto Viejo we booked a package to Bocas. They offered us a choice or hostels and Hostel Luego was Caribe Tours suggestion as it has A/C and is very nice. The reviews looked great as well so we chose Hostel Luego. Later we learned from locals that it was under new ownership and that those reviews were likely from when the 2 spanish girls owned the hostel.

When we arrived the the owner greeted us with "stay far away from me, im very sick". We thought to ourselves "oh thats great, please hang out in the common areas spreading your germs". Then we were given a key and brought to room number 5. "Yes there is an a/c unit, but it doesnt work, we dont know when it will, someone might look at it soon and fix it we hope". So I ask "well can you put us in a room with a/c then" the sick owner got very defensive about this and said he had informed our tour group and if we wanted a/c we could move to a room upstairs for an extra $15.00 per person.
Against our better judgement we dropped it, went back to our tour leader near the water taxis who said she would look for something else, and since it was in the afternoon we decided to just deal with it for the night, afterall we'd been staying in hostels without a/c for the last 10 days in Costa Rica, so it cant be that bad. WRONG! Unlike the hostels without a/c, this one has no airflow because right outside the windows for this dumpy hostel is another building about 3 feet away. Then theres roaches, no screens on the windows, and right outside the window is the sewer drain, so everytime someone flushes or uses the shower you get to hear it. This went on all night, not to mention the screaming, yelling, and partying in the kitchen until 3 am. There were 3 of us in room number 5 all traveling from different places, one from Brazil, one from Mexico and I myself from the states. All 3 of us after not getting much sleep, between the stiffling heat with no airflow, the roaches, the mosquitos (thanks to no screen), and the noise, got up around 7am, left our keys and went on to different hostels.
In the 2 weeks of staying in Costa Rica and Panama all at hostels, this was the worst hostel. The tour leader in Bocas said "well your in central america, most hostels don't have a/c" to which I responded, "yes I know that, they also don't advertise having a/c and typically they are on or near the beach with airflow".

This hostel probably wouldn't be that bad with a/c, with an owner that was not sick and cranky, without roaches, and without noise from clanking pots and partying in the kitchen.
I though, will never stay here again.
Oh and the location is not great. Far better hostels for the same price or cheaper. We found one for the same price on the main drag with brand new beds, ice cold a/c and a kitchen far away from the rooms for the same price.

Room Tip: Dont stay here
See more room tips
  • Stayed June 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Steven V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akik926, Owner at Hosteluego, responded to this review, 30 September 2012
We have owned and operated HosteLuego since November 2009. Prior to that there was no HosteLuego hostel in Bocas. Also, we did have two great U.S. girls from California who WORKED for us the first six months while passing through Bocas (not Spanish, never owners). As far as location, we are ONE BLOCK from Mondo Taitu, the most popular, party hostel/bar on the island. People party there and sleep here. The point is that the reviewer has few facts correct. Obviously, he was disappointed in his stay. However, we are a hostel. Fortunately, we are so clean and nice, that people expect hotel-style amenities, and we DO provide these amenities, but we are still a HOSTEL. So expect the occasional bug and mosquito, as well as our inability to control the weather patterns, as they are ALSO part of the local culture this reviewer states he so enjoys while traveling. Come and stay and see for yourself.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
2 reviews
5 of 5 bubbles Reviewed 2 June 2012

This place was as smooth as it gets. Friendly service, fair priced and super clean. I enjoyed my room fully with the A-C..... pretty nice in Bocas. Looking forward to book again with you Alex. Thanks for everything.

You should put Bocas del Toro instead of Bocas Town... i had a hard time finding you guys. Just a quick tip ;)

Yan

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

I really enjoyed staying here, it was like being in a clean, modern friend's house. The shared kitchen and common areas and decks are great for chilling and kept looking fresh, and i found it easy to meet other travellers here. There was staff on duty every day so the place was tidy by 6am. We stayed in both the dorms ($10/nt) and the private dbl rooms ($25/nt) and both had good sound proofing, no bugs, new mattresses, fans and ac. We initially were going to stay 1 night to try it out and ended up staying 10 nights. Loved the location and pancakes too.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mugglesworthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hosteluego

Property: Hosteluego
Address: Avenue G between 5th and 6th Street, Bocas Town, Isla Colon, Panama
Region: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #21 of 41 Speciality Lodging in Bocas Town
Price Range (Based on Average Rates): £
Number of rooms: 10
Official Description (provided by the hotel):
Convenient location steps from downtown Bocas. Walking distance to all bars, restaurants & shopping. Free WIFI, hot water, a/c, computer use, pancake mix/syrup, and coffee. Party everywhere else, but come back to sleep at a quiet, safe and secure building. All dorms with personal safes. All privates with personal safes and personal frigs. Everything clean and new. If you don't see it, ask us for info. Backpackers, surfers, college students, gap year students and beyond - everybody is welcome at HosteLuego. Party, relax and have the best Bocas del Toro vacation ever. ... more   less 
Also Known As:
Hosteluego Bocas Del Toro, Panama - Bocas Town

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