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“Wonderful Experince”

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The Muse Sarovar Portico, Nehru Place
Ranked #96 of 713 Hotels in New Delhi
Lucknow, India
1 review
“Wonderful Experince”
Reviewed 3 October 2013

I have stayed in the hotel for 02 night during my official visit to delhi and i wolud like to give special thanks to each staff memeber of the Muse Sarovar Portico for the wonderful hospitality provided during my stay. Great team work smiling face at recepetion and breakfast area.
The staff was courteous & helpful and special thanks to the Mr.Ravindra, Manager at the reception to arrange a movie ticket for the evening.

I will wish to stay at this hotel in my next visit along with my family.

Thanks

Aditya Sharma

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aadi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 4 October 2013
Dear Valued Guest,

Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,
Amit Kumar Singh
General Manager
gmdpo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
BANGALORE
Level Contributor
118 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 September 2013

Happened to stay for three nights and this hotel had nothing special to mention... Its a clean place for sure, but nobody welcomes you with the smile or anyone treats you like a guest... you are just somebody who paid and staying there... Breakfast spread was OK, could be better for the kind of group the hotel is a part of and the waiters were cold throughout... the management could spend some time on their hospitality skills... or may be i stayed on wrong days... There could be more options in the food menu as it takes some time to reach the nearest restaurant

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CHRISTIAN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 4 October 2013
Dear Mr. Christian ,

Thank you, for your recent conference at The Muse Sarovar Portico, New Delhi and for your valuable feedback on Tripadvisor.

Your positive comments with regards to the cleanliness & breakfast is appreciated .We have noted the concerns that you have highlighted regarding Front desk & service staff at the hotel and are working towards improving the same with extra training efforts .Your feed back will definately result in immediate corrections .
We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi .

Yours sincerely,
Amit Kumar Singh
General Manager
gmdpo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2013

I had stayed here last month for a conference. Overall service quality , cleanliness, food quality are below average. I would not recommend you this hotel.

Yo ucan consider other hotels at the same rate offered by Sarover Portico.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yog s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 4 October 2013
Dear Mr. Samant ,

Thank you, for your recent conference at The Muse Sarovar Portico, New Delhi and for your valuable feedback on Tripadvisor.

We have noted the concerns that you have highlighted regarding food & service at the restaurant and are working towards improving the same.Your feed back will definately result in immediate corrections .

We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi .

Yours sincerely,
Amit Kumar Singh
General Manager
gmdpo@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2013

Stayed at the Hotel for a day. It was clean, comfortable and efficient. The staff was courteous and helpful. Breakfast was good with an Indian and continental spread. Good value for the price. Located very close to the Select Central Market Nehru place so there are a lot of shopping and eating options around. Also it's close to the Metro so travelling to the old city is easy. Would highly recommend it and will definitely visit again.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sudha_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 27 September 2013
Dear Ms. Pathak ,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Amit Kumar Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, United Kingdom
Level Contributor
743 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 10 September 2013

Great little boutique hotel in business district of Delhi. Tremendous service from point of arrival to point of departure. Nothing was too much effort. Great little restaurant in the foyer, serving good range of quality food. Rooms clean and well appointed. Full walk-in shower excellent. Good wifi connection throughout hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 12 September 2013
Dear Mr. Colin ,

Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,
Amit Kumar Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indore
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2013

Good things -

1. Good location in South Delhi - on outer ring road, near Nehru Place
2. Rooms - Are of 5 star standard, not as big, but with all essential facilities
3. Hotel is new, Staff is good

Bad things -

1. They were very fussy about late checkout
2. The lunch buffet was not at all good
3. Rs. 100 per shirt just for ironing!

Room Tip: I think all are same!
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anshul282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 10 September 2013
Dear Valued Guest,

My team and I are delighted that you enjoyed your stay at The Muse Sarovar Portico, New Delhi .Thank you for your valuable feedback. We have taken a note of your comments regarding Food and laundry and will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Yours sincerely,
Amit Kumar Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, Chandigarh, India
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 August 2013

We travelled for our anniversary & chose Sarovar for their consistent quality in hospitality. We were surprised by a complimentary cake upon arrival. The room is larger than their other property at Green park & has a cement wall (unlike the glass wall) between the toilet & the room. It slightly more expensive but worth every penny.
Parking is free although due to a scaffolding, I had to park outside and was assured of my car's safety. No problemo. They took adequate care.
The beds are comfy & the service was good. Unfortunately, we stayed during a renovation so I wasn't very happy about it. However, I did not mind the noise since we were out the entire day.
Breakfast has the usual choice of pancakes, eggs, porridge, cold cuts along with juices (Fresh & tinned).
Location is very central - Nehru place, very close to the eros by hilton & offices. You do need a car though you may chose to walk to the main road (2 mins) & haul an auto.

Room Tip: Higher rooms to avoid any kind of noise.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDM1486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMuse, General Manager at The Muse Sarovar Portico, Nehru Place, responded to this review, 10 September 2013
Dear Valued Guest,

My team and I are your stay at The Muse Sarovdelighted that you enjoyed ar Portico, New Delhi .Thank you for your valuable feedback. .

We hope to serve you again in the future.

Yours sincerely,
Amit Kumar Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Muse Sarovar Portico, Nehru Place

Property: The Muse Sarovar Portico, Nehru Place
Address: A-1, Chirag Enclave,Nehru Place | Near Nehru place Metro Station, New Delhi 110048, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#65 Family Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Muse Sarovar Portico, Nehru Place 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
The Muse Sarovar Portico is strategically located in South Delhi. The hotel offers a boutique experience to the busy traveller in bustling Nehru Place, renowned as Asia's largest IT market hub. The hotel combines style and elegance with comfort within its contemporary interiors. Conveniences for both the business and leisure traveller have been taken care of in the hotel.The hotel is located approx 12 kms from the Airport and Railway Station and also enjoys close proximity to the commercial and industrial areas like Okhla and Jasola and upmarket shopping centers like Greater Kailash,South Extension and Lajpat Nagar. AIIMS,Escorts and Apollo Hospitals are around 20 min from the hotel,Nehru Place & Kalka JI Metro Station is 1 km from the hotel. ... more   less 
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Also Known As:
Muse Hotel New Delhi

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