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“excellent”
Review of Hotel TJS Royale

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Hotel TJS Royale
Ranked #418 of 716 Hotels in New Delhi
Dubai, Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent”
Reviewed 19 August 2013

everything a five star quality in a reasonable price good location good room good food and excellent service . we met mr gaurav sethi a managin director make us our trip stay everything excellent. have a nice day .thanks

Room Tip: take executive room no 107 series
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nandlal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this review, 23 August 2013
Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Hotel TJS Royale.

We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you.

It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

Thanking you and assuring you of our best attention at all times.

Regards,

Gaurav Sethi
TJS Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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64 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Thiruvananthapuram, Kerala, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 May 2013

Our stay at this hotel was gr8.We stayed here during our holiday trip to Delhi and Agra. Its location is excellent. Overall hotel is clean ,good & cooperative front desk, I will recommend this hotel to those wish to stay in Delhi as one of the best option!!

The food is excellent in terms of quality and taste

Mr Amit and Shravan was of gr8 help and guided us very nicely for our Delhi tour with family.

Two things which i did not like was

1) the cab driver name starting with 'M' alphabet sent to me for the Agra, Fatepur Sikri etc trip apart from the first day and drop off. On first day we got a cab driver named Shambu, he is an excellent person and helpful, there is no need of a guide if he is along with. Inspite of my recommendation and repeated request for Shambu 4 our Agra, Fatepur Sikri and other Delhi trips, I wasn't given that person for our trip....

2) The restaurant ambience and basement situated + narrow & steep steps is something to look after since its really bad for a good hotel like this to have.

Note : If you are planning to have a family trip along with the cab from the hotel ask for Mr. Shambu and you shall not regret any further. I personally recommend this guy +++.

Room Tip: Suites are better for family with all the amenities....
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank sbp1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this review, 12 May 2013
Dear Guest,

Thank you for staying at Hotel TJS Royale New Delhi, it was our pleasure to serve you.

We are glad that you were happy with the hotel's location, food and service. The team are dedicated to delivering the best personalized service and great stay experience to all our guests. Sorry for the driver that you requested which we were unable to provide as he was not available.

We hope to have you with us again in the future so that we may continue extending our warm hospitality to you.

Best Regards,

Gaurav Sethi
GRM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucknow, India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2013

I stayed there 2 or three times, whenever i reached early the hotel staff provide us room before our check in time to rest, all the rooms are very clean, staff are very helping, first time i was there in may 2012 along with my wife, whole hotel staff were too kind and helping to guide us for our next journy, Romms are good, clean and well maintained. The people at the front desk are also quite helpful.

  • Stayed May 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Anuragi007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this review, 3 May 2013
Dear Guest,

Thank you for your awesome feedback and I am happy to know you had a pleasant stay.

Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

Your compliments for our team have been shared with them and they are delighted to hear of the same. We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Gaurav Sethi
GRM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2013

Personell was very kind and service was day and night perfect! Had a great stay! I woud recommend this hotel to everyone who stays in karol bagh, Delhi! They help you find places to discover, they're great in the kitchen, rooms are cleaned every day, the doorman is always at your service! One word: perfect!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anish3105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsethi_12, Guest Relations Manager at Hotel TJS Royale, responded to this review, 12 April 2013
Dear Guest,

Thank you for staying at Hotel TJS Royale New Delhi, it was our pleasure to serve you.

We are glad that you were happy with the hotel's location, food and service. The team are dedicated to delivering the best personalise service and great stay experience to all our guests. We hope to have you with us again in the future so that we may continue extending our warm hospitality to you.

Best Regards,

Gaurav Sethi
GRM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
India
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 March 2013

Romms are good, clean and well maintained. The people at the front desk are also quite helpful.

But we had a not-so-good experience due to some goof up. We had booked our room in advance, and rminded them again the previous day, but we still had to wait for half an hour at the lobby as the room wasn't ready ( at 5 in the morning ). Also we had transfered the room rent in advance, but they couldnt find the entry in their computer and we were asked to pay again. Later they admitted that they had received the amount in advance, and it was again another goof up by their accounts section.
Food is good, and it is located close to bikanervala, also close to the metro station. A good option to stay if your in delhi.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank piyukamath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this review, 29 March 2013
Dear Guest,

Thank you for taking the time to share your views on TripAdvisor on Hotel TJS Royale !!

We are pleased to know that you liked our rooms and cleanliness. I was disappointed to know that you had to wait for your room to get ready. Our hotel's check-in and check-out time is 12 Noon, early check-in is always subject to availability. But our executives happened to arrange your room early morning as soon as a check-out took place.

We hope we have an opportunity to serve you again.

Best Regards,

Gaurav Sethi
GRM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suva, Fiji
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 March 2013

Hotel TJS Royale! My home away from home! I was part of the Fiji national Women's Hockey team that toured New Delhi for the second round of World Series. We arrived at the TJS on 15/02/2013 at around 3AM and the whole hotel staff were too kind to stay up that late/early to wait upon our arrival. We were greeted with happy faces, kind smiles, garlands and refreshments, after the long hours flight we went through to get to Delhi that just made us feel so much at home. We stayed at Hotel TJS for 16 days and the staff were just amazing throughout our stay and they were very much part of our family that went across on this tour and were our family in Delhi. The staff were very prompt to requests and the service was just too good, every time we wanted something or wanted to know about something they were always willing to help us in any way. The warm hospitality of the staff has left alot of us with lasting deep impacts about India as they were our favorite people while we were in India. The hotel facilities were very well maintained while we were there as the staff made sure that we were very well looked after. The food was just fantastic, according to our diet menu and meal plans that were suggested by our doctor and coaches the staff made sure that the food served were very satisfying according to our requests. I stayed with a room-mate in Room 205 and it was the most spacious room that anyone in our team had gotten and we were very satisfied with it's presentation and even though it was right next to the road-side, we had gotten used to the tooting of horns from passing vehicles after our first 2 nights and now we miss hearing it when we're back at home. I would definitely recommend Hotel TJS Royale to any of you that's planning to visit Karol Bagh, New Delhi as the location is so close to the local shopping markets, restaurants, banks, super-markets, public transports, schools, etc and i must say it one more time that the hotel staff are just amazing and very very helpful and friendly :)) We miss the everyone at Hotel TJS Royale ....

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ateca31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this review, 23 March 2013
Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Hotel TJS Royale.

We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you.

It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

Thanking you and assuring you of our best attention at all times.

Regards,

Gaurav Sethi
TJS Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 March 2013

This hotel is part of my tour package stayed here for 2 nights from 17-19 March. Located in Karol Bagh, it's not far from the Metro station and there are always tuk tuks (auto rickshaws) buzzing around. The area is supposed to be quite popular for tourists to stay in as it's 'central' but I found travel times were usually 20-40minutes to get to any of the sights. Also there area was a little scarce on descent hotels, or they were quite highly priced. I stayed in a twin share room (205) which is really spacious but it faces the road and you do have to put up with the continuous beeping till late in the evening. There is free wi-fi but it's quite tempermental. The breakfast was extra and was a very, very poor selection so I went elsewhere - of which options are limited nearby. It'd definitely not anything to rave about - as my title says, it's alright.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrincessTraveller6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gsethi_12, Guest Relations Manager at Hotel TJS Royale, responded to this review, 19 March 2013
Thank you for sharing your feedback on your recent stay at Hotel TJS Royale.

First, I would like to apologize for inconveniences you experienced regarding breakfast and street noises.

Karol Bagh is a busy area as it is a one of the business hub of the city. Guests often tell us how delicious our food is, but i really don't know what went wrong while servicing you. At all times, we are isolating project areas to minimize any guest inconvenience. It is always our intent for our guests to have a positive and relaxing vacation, and I know we can meet and exceed all your expectations on a future visit.

Regards

Gaurav Sethi
GRM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel TJS Royale

Property: Hotel TJS Royale
Address: 16/16 Arya Samaj Road | Metro Pillar: 88, Opp. Satbhrawan School, Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #418 of 716 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel TJS Royale 2.5*
Number of rooms: 21
Official Description (provided by the hotel):
Offering you a dash of panache in every room, Tjs Royale is a world-class economy hotel in Delhi. Situated amidst the lively location of Karol Bagh, our hotel provides easy access to the major travel hubs of Delhi including shopping centres, malls, commercial centres and historical monuments etc.The unique architecture, in which our hotel is fashioned, makes every corner of the hotel bright with natural daylight and freshness. This is one of its kind budget hotel with emphasis on quality, understated elegance and comfort. The distinctive standards of hospitality make it an impelling choice for business and leisure travelers which is worth experiencing.Tjs Royale is the brand new addition in our chain of hotels in New Delhi after Hotel Tjs Royale. With this hotel our vision is to provide world class facilities and services to our valued guests from across the globe. We specialize in economy class to super deluxe class accommodations at unbeatable prices. ... more   less 
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