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Hotel TJS Royale
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Reviews (66)
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16 - 21 of 66 reviews
Reviewed 23 January 2014

This hotel has no rating. The rooms were filthy and smelly. Linen was wet and smelly. rats in the room. Rooms were not dusted for a few weeks. Hand shower and head shower did not work. bathroom overflowed with water from the shower.

  • Stayed: December 2013, travelled with family
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7  Thank 0Rekha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

We stayed here for 2 nights - it was used for a stop-over for our family's Haridwar/Rishikesh trip for both onward and return. The rooms are neat and clean. The hotel is in a narrow street and our cars were parked somewhere in the interior lanes and we used to call the driver when we were ready to come to the lobby for pick-up. We never took the food there as we found a Saravana Bhavan in the locality near by and also a Bikaneri food outlet for North Indian food. The staff are friendly and helpful. People who travel on less budget but look for a neat and value for money hotel, can choose this.

  • Stayed: January 2013, travelled with family
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1  Thank SairamChennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

i stay at the hotel from the 27th to the 29th of Nov. 2013. In all i can say is that it is a decent hotel located at the center on the city. The hotel staff is courteous and respect your privacy. Mr. Amit at the front desk was particularly accommodating as i needed to get the room they had booked for me earlier changed for some reason. The hotel is clean and well maintained. will definitely be staying there again in the future visits. Thumps up!

Room Tip: Ask for rooms with windows.
  • Stayed: November 2013, travelled as a couple
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Thank gauravmehrais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded 6 December 2013

Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Hotel TJS Royale.

We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you.

It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

Thanking you and assuring you of our best attention at all times.

Regards,

Gaurav Sethi
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

We stayed in Hotel TJS Royale for 2 nights, check in was easy and the porters carried our bags up to room 305 for us - the room was quite big and pretty clean. I wouldn't recommend opening the curtains as all the view showed was the hotel sign. Bed was clean and fairly comfy - bathroom was OK, could do with some proper cleaning, the bath/shower was slightly off putting - plus our hot water stopped working after 1 shower. Personnally we didnt like the location, it's only a few minutes walk to the busy market but felt a bit unsafe doing this, a lot of dark and unlit roads on the way. Staff was helpful and even ascorted us to the end of the road, went to the shops for us etc .. As soon as my partner left my side though the staff (all male) began questionning me, talking to me knowing full well that I couldnt understand and was laughing at everything someone said, they stopped as soon as my partner returned. Felt very uncomfortable. Wouldnt stay here again.

  • Stayed: November 2013, travelled as a couple
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2  Thank Fagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded 6 December 2013

Dear Guest,

Thank you for staying at Hotel TJS Royale New Delhi, it was our pleasure to serve you.

We are glad that you were happy with the hotel's location, food and service. The team are dedicated to delivering the best personalized service and great stay experience to all our guests. Sorry for the inconvenience you faced with the staff. Our team is professional and friendly.

We hope to have you with us again in the future so that we may continue extending our warm hospitality to you.

Best Regards,

Gaurav Sethi
GRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Nice and trendy interior, we found everything very clean and neat, staff was nice, we loved the view from the roof and we also liked the location, right next to the train station, connaught place was also just a short walk away. price is reasonable, too, we would stay here again

  • Stayed: November 2013, travelled as a couple
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1  Thank AmitDChandigarh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJS_Group, Guest Relations Manager at Hotel TJS Royale, responded to this reviewResponded 20 November 2013

Dear Guest,

Thank you for staying at Hotel TJS Royale New Delhi, it was our pleasure to serve you.

We are glad that you were happy with the hotel's location, food and service. The team are dedicated to delivering the best personalise service and great stay experience to all our guests. We hope to have you with us again in the future so that we may continue extending our warm hospitality to you.

Best Regards,

Gaurav Sethi
GRM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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