Extremely poor service, House keepers here smell ,are untidy at all times & totally untrained.I have been living here for over a week now and shown below are few of my observations -
- Day 1, the person who came to receive me at the airport forgot where he had parked the taxi, it was early morning 3 am and I was totally exhausted after a long flight.In this extreme humid climate I had to move around with him,searching for his Taxi.After we found the taxi, we moved ahead.On the way,the he(the driver) realizes that he had forgotten the Welcome board at the parking and requested me if he could take the car back to the airport.I insisted him to move ahead and drop me to Amar Inn asap !
-Day 2, early morning 8 AM , the house keeper enters my room,while i am asleep(without knocking the door), and very gently asks me for tea or coffee.When I say No,he instantly demands for INR 100 and when I refuse, he keeps insisting, WOW !!!.He says,"Sir,I will return the money to you in the evening,my girl friend has come today and I have to take her out".I had no option but to abuse him and ask him to get out.Name of the house keeper- Saurabh,age 20.
Day3- Room service guy comes to my room,after repeated reminders...Cleans the room half way and leaves without acknowledging me that he would never come back.Wow!!!I now see my room half clean and half in a mess.
Day 4 - I receive an unwanted guest to my room ( he was the same man who I happen to get my foreign currency exchanged last evening),as he had my details, he entered into my room, asking me if I wanted to know my stars and also if I wanted to see Delhi with him.Where the hell is the security?How can some one just step inside my room.
The above were just main ones, I m facing issues every time I am coming across a house keeper or calling the reception.,
The only best follow up Amar Inn does, is for advance payment.I have already paid them INR 25K until now,but they need more.
The only reason I am still staying here is because I m new to Delhi and dont want to experience anything new in any other hotel.
Lastly, I have hired 4 taxis until now and none of them seem to know where Internet cafes are, Money exchange house is and one of the taxi smelled so bad that I went sick the same evening after I got back to the hotel.
This is a MAD HOUSE !
FURIOUS GUEST & AMAR INN, LAJPAT NAGAR
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