Upon arrival, (having booked a Luxury Double room) was directed to a filthy shabby room on the first floor. The room had not been serviced since the last occupancy, not cleaned for months, smelt like a urinal and was dark and dingy. Sheets had not been changed and had stains on, found the remains of somebodies food in the fridge.
Spoke to reception who without question showed us to another room on the third floor, which was just bearable, however definitely not Deluxe.
Decor dirty, Fridge (Mini Bar ??????) filthy, toilet / bathroom unclean, switches damaged and filthy. Mould ? Mildew on walls etc. generally dirty & shabby.
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- Also Known As:
- Gautam Deluxe Hotel