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“Best Hotel I have ever visited”

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Svelte Hotel and Personal Suites
Ranked #258 of 708 Hotels in New Delhi
New Delhi, India
1 review
“Best Hotel I have ever visited”
5 of 5 bubbles Reviewed 2 March 2013

The suites are located on the City Skywalk complex, this is reputedly the most expensive shopping mall in the whole of India.
The hotel staff at the reception was very courteous. The lobby, lifts, corridor was neat and tidy. The hotel is magnificent and we have never experienced such incredible service before. Dinner in the Spaghetti Kitchen in the Mall was A1. Adjoining Shopping Mall is big bonus as there are restaurants, cafes as well as shops, also plaza area where you can walk without being accosted

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sumit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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347 reviews from our community

Traveller rating
    113
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    48
    39
    33
See reviews for
95
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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  • English first
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  • Italian first
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English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 February 2013

The rooms were nice and location was perfect, since we were looking for someone on south Delhi with a mall close by and food joints close to the hotel. We booked the best suite in this hotel for the whole weekend. The suite was meant to be for 4 people. It was around 10:15 pm we had a couple guest over who wanted to come and see the room for few mins. The DUTY MANAGER WAS RUDE TO US to us and very bluntly said no to our guest and when I talked to Front Office Manager, and I told him about our guest wanting to see the room, he was ignorant and got rude with us as well. Not only that the Duty Manager completely ignored us and went to the back office while we were still talking to him. This kinda service is not at all expected from a hotel of this category and a hotel that is located in South Delhi. We expected something better and we never want to return to this hotel.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 25 February 2013

after a long day- I checked in, to find wet toilet paper folded onto a rod.I let it pass.I then checked out the bed, I saw stains on the sheet. And then I saw hair,on the sheet on the pillow and under the sheets.At 11pm.they had no woman , and I insisted on them sending a woman accompanying the staff.who came after 3 desperate calls.
The attitude of the management is very casual, and if you are a business traveller,stickler for hygiene then not recommended

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ifreak83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathmandu, Nepal
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 16 February 2013

The rooms are big and good. But the food was horrible . The lobby of the hotel was very small. very surprisingly the wifi is not available in the room. if you ask for the internet they will provide you a cable and say that you can use the ipad with it. So next time before check in please ensure your self for the same.... i stayed in the hotel on 29th dec 2012.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Tamil Nadu, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 February 2013

I stayed with my son on a holiday trip and As i said it has a class without doubt but the closet in the bathroom was very dirty and after my request to make it good to one of the attendee it was left unattended. This is issue which has to be taken seriously by the hotel.

Otherwise it a place to check out....and it definitely has value for money in all perspectives.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nirmal76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 February 2013

I have stayed in different hotels in Delhi This Hotel is unique.... Dedicated staff at all levels. Huge room with modern design and excellent location of the hotel make it even more promising. The bathroom was modern and adequate with ample of bath amenities .Extremely comfortable bed and one could not ask for more. I liked the restaurants as well as the facilities. The staffs are an asset to the hotel.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nishu g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 31 January 2013

The hotel is located few steps from Select City walk shopping mall in Saket. The rooms (suits) are spacious and have built in microwave,fridge and utensils. The staff is quite friendly and helpful. The buffet breakfast which was included in the price offered a large selection of Indian,western dishes and to my surprise Miso soup.
The towels were pretty old .

There are large number of restaurants across the hotels

Room Tip: Request higher floors as it would provide quite sleeping.
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Abid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Svelte Hotel and Personal Suites

Property: Svelte Hotel and Personal Suites
Address: A-3, District Centre, Select Citywalk | Saket, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#71 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Svelte Hotel and Personal Suites 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Svelte Hotel And Personal New Delhi

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