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Hotel The Royal Plaza
Ranked #72 of 713 Hotels in New Delhi
Sydney, Australia
1 review
“Good”
Reviewed 20 October 2013

One of the good hotel in Delhi nice location,nice ambience,professionally and well trained staff specially DM Nitesh and FOM
Food quality good,lots of varities in buffet breakfast.
Room was small but well managed.Overall recommended hotel.

Helpful?
Thank ricblue1975
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Munassir, Manager at Hotel The Royal Plaza, responded to this review, 26 October 2013
Dear Guest

We are delighted to know that you enjoyed your stay with us and are indeed thankful for your wonderful comments about the property and the associates. I have shared your feedback with the team for whom it is a tremendous source of motivation.

We look forward to your future visits.

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2,306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (458)
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London
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 October 2013 via mobile

This hotel is in a very good location in new Delhi. The hotel is very well presented, clean and the staff are friendly and helpful. The breakfast spread is decent and the outdoor bar is very nice for a quiet evening drink amidst the hussle and bustle of the city.

The rooms are clean and that was our first priority. However, if you have a lot of luggage then beware as the rooms themselves are very small for a hotel of this size. I would say for the price paid, the rooms are probably the smallest I've encountered on my travels. Having said that, we didn't spend too much time in the room itself so this didn't bother us that much and I'd say this is a good quality hotel overall and worthy of a stay if coming to delhi

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunit1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 18 October 2013

The hotel is located at Central Delhi. Excellent Location and very near to major attractions. Not my regular hotel and went for the choice due to non availability in my regular hotel. Found the rates to be expensive. Rooms are not that big. Also the swimming pool is not that good. Though the rates were quite expensive, breakfast was not included in the rates and hence I didn't try their buffet breakfast. Thought of trying but understood that it is Rs.1000 + Taxes for the buffet breakfast. Connaught place, Jantar Mandir, Janpath etc., are all walkable distance. The famous Hotel Saravana Bhavan (South Indian Veg) is about 200 Metres from the hotel in Janpath Road at the junction of Tolstoy marg. Next to the hotel there are convenience stores in case if you need some daily needs. The Hotel Staff are very polite and the service was very good.

Room Tip: Ask for swimming pool facing
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s_ravichandran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munassir, Manager at Hotel The Royal Plaza, responded to this review, 26 October 2013
Dear Guest ,
Thank you for choosing Hotel The Royal Plaza New Delhi among luxury hotels in new delhi. We do offer breakfast inclusive packages where you need to pay a minimum difference amount for availing complimentary breakfast . We are indeed thankful for your wonderful comments about the property and the associates.
We look forward to your future visits

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 October 2013

This is actually a four star . It has an impressive lobby . Great central location . The rooms are a bit small but clean and comfortable. I found it strange that wifi was not free and they will give you only one bottle of water every day. The room service is a bit exorbitant. I found their gym good cause it used to be unoccupied.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sameerbarde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munassir, Manager at Hotel The Royal Plaza, responded to this review, 26 October 2013
Dear Guest ,
Thank you for choosing Hotel The Royal Plaza New Delhi among luxury hotels in new delhi. I am pleased at your appreciation for our hospitality and product on offer . Regarding wifi we would like to inform you that we do have packages available online with free wifi where you can avail the complimentary wifi facility by paying minimum charges . I look forward to welcome you on next visit .

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2013

The hotel is very well situated for Connaught place, being a two minute auto rickshaw ride away, however for the price the hotel was distinctly average. The goods points were the breakfast, the location, the pool area, the cleanliness, the bad points were the restaurants and bars were extortionate, the room we had was quite small and smelt damp and check in took around 20 minutes and at 1am that is not what you expect. Additionally, we booked a private car to the Taj Mahal which was quite expensive but was a luxury we chose to take. However we were not told that the car came with a guide, a plus point, but on the down side we were ushered into very expensive marble and jewel shops to be pestered into buying things. We were not told of this by the hotel. So when booking tours or transport check this first.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munassir, Manager at Hotel The Royal Plaza, responded to this review, 26 October 2013
Dear Guest ,
Thank you for choosing Hotel The Royal Plaza New Delhi among luxury hotels in new delhi. I am pleased at your appreciation for our hospitality and product on offer . Your concerns regarding the restaurant pricing , room issue and concierge services have been addressed to the concerned department and will have a renewal during your next visit to the hotel.
Looking forward to serve you on your next trip to new delhi.
Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 October 2013

When I review a hotel I always try to temper my views with jet lag and other factors, especially when dealing with India’s long flights and late international arrivals. No matter how tired I am, Indian service and hospitality always lifts me back up. The Royal Plaza is an dire exception but please consider that my visit could have been an off day.

The hotel is very well located, it has a charming view and has a certain history but the faults during my visit are too many to go into detail:

My bullet points:

Slow and rude reception
Wacky, incessant, yet oddly spasmodic piped music in public areas
Befuddled and harassed FOH staff
Dirty, small and very poorly maintained room
Wifi not included in room fees, but weak and ineffective non-the-less
Room lacked a clock of any type or description
Room air conditioner sounds like it swallowed a large helicopter
Mini bar cooked its contents
woefully understaffed breakfast although the management surely must have been aware that the large bus tours booked in the hotel would result in people wishing to eat
Poorly planned human access to outdoor dining areas
Good access to crows which helped themselves to unattended tables

  • Stayed October 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jared c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munassir, Manager at Hotel The Royal Plaza, responded to this review, 26 October 2013
Dear Guest,
I thank you for giving an honest review of your experience at the hotel. I assure you that your feedback regarding the quality of service has been shared with the concerned team and adequate training has been undertaken to ensure the associates are aligned within the framework of personalized hospitality.
I would request you to give us an opportunity to welcome you whenever you are visiting New Delhi again and ensure you a satisfying experience this time.
Look forward to seeing you soon.

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel The Royal Plaza

Property: Hotel The Royal Plaza
Address: 19 Ashoka Road, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 713 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel The Royal Plaza 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hotel The Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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