I had very bad experience with this hotel while had a tour with my family on Oct ‘11. Horrible lift that giving bitter and very bad sound which may collapse any time while going up and down. It stopped approx. 2 ft away from floor. We were needed to jump every time to get down. Every time we ride the lift with great fear. Room condition was horrible i.e. dirty and torn bed sheet, oily head rest of the bed, Damping roof, broken and dirty commode, dirty waste bin etc. etc. No service man. Early morning I phoned for breakfast many times but no one come. We left without breakfast for site tour. I phoned Via.com who arranged the hotel and it was said to be changed hotel at Delhi but at the end no action also taken from Via. com. At the time of reach of Nice Palace Hotel, the receptionist gave me 3rd class room. And then I told them that I came thru Via.com, I need a standard room. As per themselves the above described room was the best room in that hotel. What to say more about the Hotel Nice Palace????? I can prove each and everything what I described above.
- Official Description (provided by the hotel):
- Established in the year 2001, we at Hotel Nice Palace are a leading hotel of Delhi offering world class facilities and personalized services to our clients. Its stylish interiors and tailor made services are bound to win the clients who get a blend of business and pleasure at extremely affordable prices.We had a humble and modest beginning 14 years back with a clear vision, determination and hard work to offer our best in the hospitality sector and since then we have traversed a long way and have been successful in gaining a strong foothold in the hospitality industry. Today we offer a spectacular range of luxury room facilities as and when desired by our clients for accomplishing their varied needs related to: Private parties Business parties Meetings ConferencesSincere and heartfelt hospitality, uncompromisingly high product and service quality as well as excellent levels of staff training and team motivation crowned with the personal touch make the difference.Our Business ValuesWe firmly believe in giving the human element its due importance which has now become the hall mark of our company. All our clients are people with their own individual preferences and manner of dealing. No faceless accounts help us in offering services for different individuals and entities, to suit their style of functioning and need. Our belief in the tremendous human potential has leaded us to form the best resources pool possible - our motivated employees and our satisfied clients some of whom have grown with us over the past 15 years.Our focus is on great food and immaculate service; coupled with our proven commercial ability that's why we boast of 100% client retention, because we stay rooted to our motto "To gain leadership through quality, service, cleanliness, hygiene & value. We understand that every facility is unique. That's why we tailor our programs to address the specific needs of each client. ... more less
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