The hotel staff played the typical trick claiming that they didn't have a record of our reservation (so that they could charge us higher rates). Luckily we had a print out of our booking confirmation and low and behold as soon as we put that in front of them the rooms were all ready and waiting for us.
The room and everything else was ok but we had a nightmare on trying to leave and pay for the stay. The hotel claimed the rate that they had quoted us was per night - when we had clearly specified on the booking that we wanted a quote for the 3 nights. Even with a print out of the email conversation we had when booking they outright refused to charge the original specified rate they had given us. The staff were rude and completely unreasonable and despite arguing our case for 30 minutes and being shouted at in return there was little we could do other than pay the new amount as we were then nearly late for our flight and also being a group of young girls on our first trip to India we felt pretty intimidated.
This really put a downer on our stay in Delhi. Loved the rest of India.More